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Job Overview
Employment Type
Seasonal
Compensation
Hourly
Range $15.75 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Grand America Hotel is a prestigious luxury hotel known for its elegant accommodations, upscale amenities, and exceptional guest services. Located in a prime destination, the hotel combines classic sophistication with modern comfort to offer guests an unparalleled hospitality experience. Renowned for its grand architecture, world-class dining, and impeccable service standards, Grand America Hotel caters to discerning travelers seeking both relaxation and refinement. The hotel's commitment to excellence is reflected in its diverse offerings, including luxurious guest rooms, fine dining restaurants, a full-service spa, and unique event spaces.
Within this esteemed environment, the Grand America Hotel is currently seek... Show More
Within this esteemed environment, the Grand America Hotel is currently seek... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service
- Supervisory or leadership experience in hospitality preferred
- Valid liquor handling permit or ability to obtain one
- Food safety certification or ability to obtain one
- Clear communication skills in English
- Ability to work in an outdoor, fast-paced environment
- Flexible schedule availability, including weekends and holidays
Job Qualifications
- Previous experience in food and beverage service, preferably in a luxury hotel, resort, or high-end restaurant
- Supervisory or leadership experience in hospitality preferred
- Must have or be able to obtain a valid liquor handling permit and food safety certification in accordance with state and local laws
- Must be able to communicate clearly in English, both verbally and in writing
- Excellent customer service, communication, and problem-solving skills
- Ability to work in an outdoor environment and handle the physical demands of a fast-paced setting
- Flexible availability, including weekends and holidays
Job Duties
- Oversee all poolside food and beverage services, ensuring prompt and professional service that meets luxury standards
- Engage with guests to enhance their poolside experience, addressing any special requests, concerns, or service issues
- Lead, train, and motivate poolside servers and support staff to maintain a high-performance culture
- Monitor food and beverage presentation, consistency, and quality, working closely with culinary and bar teams
- Ensure all health, safety, and sanitation standards are strictly followed, including poolside cleanliness, food handling regulations, and responsible alcohol service
- Manage stock levels for beverages, snacks, and supplies, coordinating with purchasing teams to maintain adequate inventory
- Ensure the pool area maintains an inviting, well-organized, and upscale atmosphere at all times
- Handle guest complaints with professionalism and efficiency, striving for positive resolutions
- Work closely with the Food & Beverage Manager, Executive Chef, and hotel leadership to uphold brand standards and service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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