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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid training
flexible schedule
Job Description
Hy-Vee is a respected and growing grocery retail company known for its commitment to exceptional customer service and community involvement. As a well-established supermarket chain, Hy-Vee prides itself on creating a welcoming environment where both customers and employees feel valued. The company operates numerous stores across the Midwest and continues to expand its footprint by focusing on customer satisfaction and innovative service. Hy-Vee emphasizes the importance of its workforce, believing that their dedication and enthusiasm are essential to the company’s success. This is exemplified in their promise of providing 'a helpful smile in every aisle,' which is more than just... Show More
Job Requirements
- Must be physically able to exert up to 50 pounds of force frequently and up to 10 pounds of force constantly to move objects
- Must have vision within a range from less than 20 inches to more than 20 feet with or without correction, with depth perception, color vision and field of vision
- Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
- Must report to work when scheduled and on time
- Must understand and follow local, state and company policies regarding sales and compliance
- Employment contingent upon successful completion of a pre-employment drug screen
Job Qualifications
- No education or experience requirements
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to understand and follow verbal or demonstrated instructions
- Write identifying information
- Request supplies verbally or in writing
Job Duties
- Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions
- Smile and greet customers in a friendly manner throughout the store
- Learn customers' names and address them by name whenever possible
- Assist customers by escorting them to products, securing out-of-reach items, loading heavy items, noting and passing along customer suggestions, and enhancing the shopping experience
- Answer the telephone promptly and provide helpful service
- Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Operate cash register accurately and scan products
- Redeem promotional coupons, food stamps, WIC checks, issue rain checks, handle cash, checks, credit card transactions, calculate discounts, count back change, and issue receipts
- Package merchandise and assist courtesy personnel as needed
- Address customer questions and concerns and follow-up with proper personnel
- Follow store policies on sales of tobacco, liquor, and lottery tickets
- Ensure compliance with federal and state guidelines regarding WIC and food stamps
- Stock, face, rotate merchandise, clean shelves, and assist customers in locating items
- Maintain store safety, security and clean register area
- Compare cash register totals with currency for balance verification
- Issue cash refunds or credit memorandums for returns or direct customers appropriately
- Adhere to company sanitation, hygiene, dress code, and punctuality policies
- Assist store management with special promotion displays and events
- Know code dates on perishable items and explain to customers
- Change register tape and ribbons
- Assist in other store areas and perform special projects as required
Job Qualifications
Experience
No experience required
Job Location
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