Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Vision Insurance
Job Description
L.O. Eye Care is a well-established healthcare provider specializing in comprehensive eye care services. Known for its commitment to patient-centered care and advanced optical solutions, L.O. Eye Care serves a diverse community with a range of vision-related healthcare services. The organization emphasizes quality, professionalism, and compassionate service, offering patients the latest in optical technology and personalized care plans. L.O. Eye Care prides itself on fostering a welcoming environment for patients and cultivating a supportive workplace for its employees. With a strong foundation in healthcare and optics, the company is dedicated to improving vision health and enhancing the patient experience through... Show More
Job Requirements
- High school diploma or G.E.D. required
- Previous reception or medical office experience desired
- Must be authorized to work in the US
- Ability to stand and walk for the majority of the day
- Ability to lift items up to 50 pounds
- Strong communication skills
- Ability to maintain patient confidentiality
- Basic computer skills
- Willingness to travel up to 25 percent
Job Qualifications
- High school diploma or equivalent
- Previous reception or medical office experience preferred
- Excellent verbal and written communication skills
- Ability to maintain patient confidentiality
- Strong customer service orientation
- Proficiency with practice management computer systems
- Ability to multitask and work collaboratively in a team environment
- Adaptability to changing priorities and work demands
Job Duties
- Greet patients warmly and professionally during check-in and check-out
- Collect and update patient demographic and insurance information
- Use practice management software to process payments and schedule appointments
- Provide information and answer patient questions regarding medical authorizations, insurance coverage, and facility locations
- Function as a cashier for clinic and optical services, managing billing for unpaid charges
- Verify insurance eligibility and collect required insurance data during check-in
- Schedule follow-up appointments, procedures, and consultations as needed
- Balance cash drawer and complete end-of-day reconciliation
- Notify patients of arriving optical jobs and key invoices accurately
- Answer and triage phone calls promptly and politely to the appropriate staff member
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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