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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,500.00 - $71,600.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee Recognition Program
Job Description
FedEx, also known as Federal Express Corporation, is a global leader in logistics, offering shipping, transportation, and e-commerce solutions for businesses and consumers worldwide. Established in 1971, FedEx has grown into one of the most recognizable and trusted brands in the delivery and logistics industry. Headquartered in Memphis, Tennessee, the company operates an extensive network, including air and ground transportation, providing reliable and efficient services to its customers. FedEx is renowned for its commitment to innovation, customer service, and fostering a culture that prioritizes safety, quality, and employee well-being.
This frontline supervisor position at FedEx embodies the company's Saf... Show More
This frontline supervisor position at FedEx embodies the company's Saf... Show More
Job Requirements
- High school diploma or GED
- Six months experience in package handling, fast-paced environments, military with honorable discharge, or supervisory roles
- Certification program or associate degree in related area or two plus years of college coursework
- Ability to lift and carry up to 50 pounds
- Ability to work in hot or cold temperatures and noisy, fume-filled environments
- Minimal travel required
Job Qualifications
- High school diploma or GED
- Demonstrated ability to build professional rapport and lead diverse teams
- Proven experience in coaching, training, and performance management
- Strong verbal and written communication skills
- Ability to analyze numerical data and operational reports
- Proficiency in Microsoft Office and web-based applications
- Ability to mentor and act as a knowledge resource
- Experience in fast-paced environments such as retail, hospitality, warehouse, or logistics
- Preferred bachelor's degree
Job Duties
- Serve as a champion for FedEx's Safety Above All Culture and support related initiatives
- Manage hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
- Plan, organize, staff, direct and control specific day-to-day operations
- Assign and manage employees to ensure safe and efficient package sortation, minimizing operational cost and maximizing quality
- Analyze operational performance through observation, reports, and collaboration to identify improvement opportunities and execute action plans
- Lead daily employee and planning meetings to communicate operational updates and goals effectively
- Participate in administering company employee relations and safety strategies and programs
- Investigate and resolve or escalate customer service issues appropriately
- Train new employees on job duties, performance expectations, and compliance with policies and procedures
- Mentor and develop less-experienced supervisors
- Adapt quickly to meet dynamic business needs and lead employees in a positive manner
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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