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McDonald's

Operations Technology Professional (OTP) Pro

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
College credit for training
Tuition Reimbursement
educational assistance
Employee Discounts
FREE MEALS during shifts

Job Description

McDonald's is a leading global restaurant chain known for its commitment to quality, innovation, and customer satisfaction. With thousands of locations worldwide, McDonald's continually invests in advanced technology and operational excellence to enhance the dining experience for customers while supporting its crew members efficiently. The company has cultivated a robust network of franchises and company-operated stores, fostering a culture of growth, learning, and operational excellence. McDonald's dedication to community engagement and employee development positions it as a premier employer in the quick-service restaurant industry.

The Operations Technology Professional (OTP) role is pivotal in ensuring the smooth deployment, maintenance, and troub... Show More

Job Requirements

  • High school diploma or equivalent
  • basic technical knowledge or experience with hardware, software, and network technology
  • ability to troubleshoot technology issues independently
  • effective communication skills
  • strong time management and organizational skills
  • willingness to learn and adapt to new technologies
  • dependable and responsible work ethic

Job Qualifications

  • Responsible with good attention to detail and strong time management skills
  • strong communication skills with the ability to effectively communicate technology issues, outcomes, needs, and costs
  • self-motivated with a thirst for knowledge

Job Duties

  • Perform certain self-installs and OS upgrades
  • perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
  • provide in-house technology support to triage issues on-site and over the phone
  • train, develop, and lead an organization of OTPs for restaurant-level support
  • provide necessary resources, tools, and support as new technologies and initiatives are deployed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.