Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $30.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
overtime pay
Employee training programs
Uniform allowance
Job Description
ASM Global is a premier venue management and services company known for its commitment to excellence and delivering memorable experiences at a wide range of event spaces across the globe. As a global leader in venue management, ASM Global operates numerous arenas, stadiums, convention centers, and performing arts venues, providing top-notch services to clients and visitors alike. The company prides itself on its dedication to the highest standards of operational excellence, client service, and employee development. With a broad network and extensive expertise, ASM Global fosters a dynamic and collaborative work environment that values professionalism, innovation, and community engagement.
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Job Requirements
- High school diploma or equivalent
- One year of supervisory experience in event services
- Ability to communicate verbally with public, clients and management
- Basic written communication and computer skills
- Ability to interpret CAD drawings and blueprints
- Physical ability to lift 75 pounds
- Ability to operate motorized equipment including forklifts and aerial lifts
- Willingness to work evenings, weekends and holidays
- Valid Ohio driver’s license
- Forklift certification or willingness to obtain
- Ability to operate floor scrubber, aerial lifts, and snow removal equipment
- Ability to work from ladders, scaffolding and at heights up to 36 feet
- Ability to wear full uniform in accordance with company policy
Job Qualifications
- One year of experience in a supervisory position performing a variety of set-service and strike-related work
- Good knowledge of tools, materials, and event equipment used in event production
- Skill in the techniques of handling the tools and event equipment used in a variety of events and shows
- High School diploma or equivalent
- Ability to verbally communicate with the general public, clients and management
- Written communication skills and some computer skills
- Ability to work from CAD drawings, other types of working drawings and event checklists
- Ability to read blue prints
- Possess a valid Ohio driver’s license
- Forklift operator’s certificate or ability to obtain one
Job Duties
- Works closely with the Operations Manager and Event Coordinators to develop timelines, schedules and action plans for event set-up and services
- Supervises and instructs the crews in the set-up, additions and changes, striking and tear down of Events
- Make changes in floor plans and layouts at the direction of management in charge of events
- Oversee the changeover of the facility from one event to another
- Responsible for the cleaning, upkeep and minor maintenance of the facility and related support areas
- Reports all major maintenance items and safety concerns to management
- Responsible for delivering the highest level of service to all clients and events
- Assists in resolving client questions and concerns
- Oversee the cleaning, minor maintenance and proper storage of all event equipment and furniture, including staging, audio / visual equipment and motorized equipment
- Assist in the training and orientation of new employees
- Assist with continuing education and training sessions for existing employees
- Monitor employees progress
- Resolve employee conflicts by reference to general work instructions, Union contract and ASM Global policies and procedures
- Inform management of discipline or other problems with team members and assist in administering disciplinary procedures
- Compile information and generate time reports for event wrap up information and work studies
- Track and monitor employees' timecards and employee productivity
- Make recommendations to management for increased productivity
- Assist with snow removal and other outdoor grounds maintenance projects as directed
- Operate motorized equipment in the performance of assigned duties including ice resurfacing, forklifts, floor scrubber, aerial lifts, snow removal equipment
- Work closely with clients and the general public and represent the facility in communicating building policies
- Perform other event related duties as needed, directed or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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