Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match
Employee assistance program
Paid Time Off
Flexible work schedules
Job Description
Maersk Warehousing and Distribution USA LLC is a leading provider of comprehensive warehousing and distribution logistics solutions in the United States. With a robust strategic network of storage facilities, Maersk is equipped to manage end-to-end warehousing and supply chain needs, including receiving, storing, processing, and dispatching cargo. This enables the company to inject flexibility and resilience into supply chains, ensuring timely and efficient operations even in the face of unexpected challenges. Maersk's expertise spans multiple sectors, industries, and transportation modes, positioning them as a trusted partner in optimizing supply chain processes to save both time and money. The organization prides... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in customer service or related field
- Proficient with internet and computer applications
- Strong communication skills
- Ability to multitask and manage time efficiently
- Detail-oriented approach
- Availability to work Monday through Friday 9:00 AM to 5:30 PM
Job Qualifications
- Excellent oral and written communication skills
- Strong problem-solving abilities
- Technological aptitude using the internet and online tools
- Ability to multitask effectively
- Excellent organizational skills with emphasis on detail
- Previous experience in customer service or logistics preferred
- High school diploma or equivalent
Job Duties
- Answer incoming calls and provide excellent customer service to all callers
- Monitor and respond to customer inquiries received through email
- Make outgoing calls to follow-up on shipment status, resolve issues and update customers
- Track, trace, enter and update shipments
- Data entry
- Assist and support Pilot stations and cartage agents
- Master outside customer applications
- Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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