Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
401k
Employee assistance program
Paid Time Off
Flexible work schedules
Job Description
Maersk Warehousing and Distribution USA LLC is a key player in the logistics sector, specializing in end-to-end warehousing and distribution services. As part of the Maersk group, a global leader in shipping and logistics, this company manages a strategic network of storage facilities tailored to meet complex supply chain needs. These facilities are fully equipped to receive, store, process, and dispatch cargo efficiently, ensuring seamless movement of goods across diverse industries and transportation modes. The company’s integrated solutions and extensive expertise enable it to build flexibility and resilience within supply chains, minimizing risks and optimizing distribution performance.
Maersk Warehousing and... Show More
Maersk Warehousing and... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work Monday through Friday, 9:00 AM to 5:30 PM
- Excellent communication skills
- Ability to use computers and web-based applications
- Strong organizational skills with attention to detail
- Willingness to follow established procedures and contribute to process improvements
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Proficient in data entry and using customer service software
- Excellent oral and written communication skills
- Strong problem-solving abilities
- Ability to multitask and manage time effectively
- Technological aptitude using the internet and on-line tools
Job Duties
- Answer incoming calls and provide excellent customer service to all callers
- Monitor and respond to customer inquiries received through email
- Make outgoing calls to follow-up on shipment status, resolve issues and update customers
- Track, trace, enter and update shipments
- Data entry
- Assist and support Pilot stations and cartage agents
- Master outside customer applications
- Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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