Operations Support - Northlake, IL

Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $22.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

Medical
Dental
Vision
401k
Employee assistance program
Paid Time Off
Flexible work schedules

Job Description

Maersk Warehousing and Distribution USA LLC is a leading provider in the logistics industry, specializing in end-to-end warehousing and distribution solutions. With a strategic network of storage facilities, Maersk ensures efficient receiving, storing, processing, and dispatching of cargo. This enables the company to build flexibility and resilience into the supply chain, allowing clients to meet lead time goals even under unpredictable conditions. Maersk's extensive experience spans multiple sectors and industries, coupling deep expertise with a variety of transportation modes to deliver process excellence that drives time and cost savings. The company fosters a culture founded on honesty and integrity, prioritizing... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related role preferred
  • Strong communication skills
  • Ability to use internet and online tools effectively
  • Ability to multitask
  • Detail-oriented approach
  • Availability to work full-time, Monday through Friday, 9:00 AM to 5:30 PM

Job Qualifications

  • High school diploma or equivalent
  • Excellent oral and written communication skills
  • Strong problem-solving skills
  • Proficiency with internet and online tools
  • Ability to multitask
  • Excellent organizational skills with attention to detail
  • Experience in customer service or logistics preferred

Job Duties

  • Answer incoming calls and provide excellent customer service to all callers
  • Monitor and respond to customer inquiries received through email
  • Make outgoing calls to follow-up on shipment status, resolve issues and update customers
  • Track, trace, enter and update shipments
  • Data entry
  • Assist and support Pilot stations and cartage agents
  • Master outside customer applications
  • Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.