Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
401k
company match
Employee assistance program
Paid Time Off
Flexible work schedules
Job Description
Maersk Warehousing and Distribution USA LLC is a leading provider of comprehensive warehousing and distribution logistics solutions across the United States. The company is well-known for its strategic network of storage facilities designed to receive, store, process, and dispatch cargo efficiently. This expansive infrastructure allows Maersk Warehousing and Distribution to build flexibility and resilience into their clients’ supply chain processes, ensuring that goods are handled with the utmost care and delivered in a timely manner. By leveraging its deep industry expertise and connections across multiple sectors and transportation modes, the company ensures process excellence that ultimately saves time and money... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Strong communication skills
- Proficiency with computer applications and data entry
- Ability to work Monday to Friday from 9:00 AM to 5:30 PM
- Ability to multitask and manage time efficiently
- Detail-oriented mindset
- Must be legally authorized to work in the United States
Job Qualifications
- Excellent oral and written communication skills
- Strong problem-solving abilities
- Technological aptitude using internet and online tools
- Ability to multitask effectively
- Excellent organizational skills with emphasis on detail
- Previous customer service experience preferred
- High school diploma or equivalent
Job Duties
- Answer incoming calls and provide excellent customer service to all callers
- Monitor and respond to customer inquiries received through email
- Make outgoing calls to follow-up on shipment status, resolve issues and update customers
- Track, trace, enter and update shipments
- Perform data entry
- Assist and support Pilot stations and cartage agents
- Master outside customer applications
- Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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