Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Fixed Shifts
Benefits
Medical
Dental
Vision
401k
Employee assistance program
Paid Time Off
Flexible work schedules
Job Description
Maersk Warehousing and Distribution USA LLC is a leading provider in the logistics industry, focusing on comprehensive warehousing and distribution solutions. As a part of the globally recognized Maersk Group, the company thrives on its extensive network of strategically located storage facilities across the United States. This infrastructure allows Maersk to offer seamless end-to-end logistics services that include receiving, storing, processing, and dispatching cargo efficiently. The company is renowned for its commitment to building flexibility and resilience into supply chains, enabling businesses to navigate and respond to disruptions or unexpected conditions without compromising leads and delivery goals.
Operating withi... Show More
Operating withi... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or logistics preferred
- Proficient in using computer and internet-based applications
- Strong communication and interpersonal skills
- Ability to work Tuesday through Saturday from 4:30 AM to 1:30 PM
- Attention to detail and accuracy in data entry
- Capable of handling multiple tasks simultaneously
Job Qualifications
- Excellent oral and written communication skills
- Strong problem-solving abilities
- Technological aptitude using the internet and online tools
- Ability to multitask efficiently
- Excellent organizational skills with emphasis on detail
- Experience in customer service or logistics roles preferred
- High school diploma or equivalent
Job Duties
- Answer incoming calls and provide excellent customer service to all callers
- Monitor and respond to customer inquiries received through email
- Make outgoing calls to follow-up on shipment status, resolve issues and update customers
- Track, trace, enter and update shipments
- Data entry
- Assist and support Pilot stations and cartage agents
- Master outside customer applications
- Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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