Operations Support - Inland, NY

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical

Dental

Vision

401k

Employee assistance program

Paid Time Off

Flexible work schedules

Job Description

Maersk Warehousing and Distribution USA LLC is a pivotal player in the logistics and supply chain industry, specializing in comprehensive warehousing and distribution services across the United States. As part of the larger Maersk Group, a globally renowned shipping and logistics giant, Maersk Warehousing and Distribution USA leverages an extensive network of strategically located storage facilities to offer end-to-end logistics solutions. The company emphasizes operational flexibility and resilience, enabling clients to navigate and plan for unforeseen supply chain disruptions effectively. Their expertise spans multiple sectors, industries, and transportation modes, making them a trusted partner for businesses seeking efficient, reliable, and... Show More

Job Requirements

High school diploma or equivalent
Previous customer service or logistics experience preferred
Proficiency in using computers and basic software applications
Ability to communicate clearly and professionally
Strong problem-solving skills
Ability to work Monday to Friday, 8:30 am to 5:00 pm
Willingness to follow established procedures and guidelines

Job Qualifications

Excellent oral and written communication and problem-solving skills
Technological aptitude using the internet and on-line tools
Ability to multitask
Excellent organizational skills with emphasis on detail

Job Duties

Answer incoming calls and provide excellent customer service to all callers
Monitor and respond to customer inquiries received through email
Make outgoing calls to follow-up on shipment status, resolve issues and update customers
Track, trace, enter and update shipments
Perform data entry
Assist and support Pilot stations and cartage agents
Master outside customer applications
Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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