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Operations Supervisor - Transportation - Day Shift

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,900.00 - $72,700.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
bonus plan
Training and Development

Job Description

Penske Logistics is a leading global provider of transportation, warehousing, and freight management services with a commitment to delivering innovative solutions and operational excellence. With a strong presence across North America, South America, Europe, and Asia, Penske Logistics supports market-leading companies in moving their goods efficiently while optimizing supply chain costs and increasing visibility. The company prides itself on a dynamic, team-oriented culture focused on customer satisfaction, safety, and continuous improvement. Our professionals are dedicated to driving measurable results that enable businesses to grow and succeed in a rapidly evolving logistics landscape. Employees at Penske Logistics benefit from a supportive... Show More

Job Requirements

  • High school diploma or equivalent
  • Bachelor's degree preferred
  • Proven leadership experience
  • Strong interpersonal skills
  • Ability to work independently
  • Excellent time management and organizational skills
  • Strong written and oral communication skills
  • Critical thinking and decision-making ability
  • Proficient in Microsoft Office suite
  • Ability to lead process improvements
  • Commitment to safety and compliance
  • Regular and reliable attendance
  • Ability to pass background check and drug screening
  • Willingness to work required schedule and at specific location

Job Qualifications

  • Demonstrated leadership qualities with strong interpersonal skills and ability to build rapport and maintain solid relationships with associates, company leadership, internal and external customers
  • Ability to work efficiently and independently with strong time management and organizational skills
  • Strong written and oral communication skills and the ability to actively listen
  • Ability to manage through a problem, think critically, and make decisions independently
  • Ability to drive process improvement and lead change
  • Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint
  • Must demonstrate ownership and responsibility to run the operation with a sense of urgency
  • High school diploma or equivalent required
  • Bachelor's degree preferred
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary

Job Duties

  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
  • Establish and sustain that performance standards are communicated that are specific and measurable
  • Interview hourly associates and provide recommendations for hire
  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
  • Motivate and engage associates by focusing on team accomplishments and recognition
  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
  • Conduct team meetings
  • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations
  • Assist in new associate training
  • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
  • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
  • Complete all necessary records and reports in a timely and accurate fashion
  • Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
  • Understand the relationship between decision-making and profitability
  • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
  • Ensure day-to-day management and associate activities are aligned with the location safety strategy
  • Provide associates with communication, training, feedback, and direction to ensure safe performance
  • Ensure compliance with all applicable regulatory agencies and company policies and procedures
  • Conduct safety observations
  • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
  • Ensure the customer knows that we are committed to helping them meet their objectives
  • Determine areas that could benefit from continuous improvement efforts
  • Properly plan work assignments to ensure effective use of fleet equipment
  • Work with hourly associates to ensure they understand safe and efficient operation of equipment
  • Work with vendors to ensure equipment is maintained
  • Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
  • Other projects and tasks as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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