Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,500.00 - $74,700.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Romulus Athletic Center is a premier sports, recreation, and entertainment destination located in Romulus, MI. Managed by Sports Facilities Management, LLC (SFM), which is part of Sports Facilities Companies (SFC), the center is dedicated to enhancing the health and economic vitality of the local community. As a facility overseen by a nationally recognized industry leader, Romulus Athletic Center commits to excellence in service, teamwork, and career development. SFC is renowned as the nation’s leading resource for managing and developing sports, recreation, wellness, and event facilities, offering a highly collaborative and supportive culture that fosters significant career growth and personal fulfillment.... Show More
Job Requirements
- Ability to work with a wide variety of ages from preschool through adult
- proven experience in facility management, preferably in an ice arena or similar environment
- flexible work schedule including nights, weekends, holidays, and long hours
- excellent communication skills, both verbal and written
- ability to maintain focus in high-volume, fast-paced environment
- must have excellent guest service skills
- must be detail-oriented and have outstanding organizational skills
- ability to multi-task and prioritize
- ability to remain calm and focused in difficult and stressful situations
- must be respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
- must work well with others
- commitment to the safety and wellbeing of others
- must possess a valid drivers license
Job Qualifications
- Ability to work with a wide variety of ages from preschool through adult
- proven experience in facility management, preferably in an ice arena or similar environment
- excellent communication skills, both verbal and written
- must have excellent guest service skills
- must be detail-oriented and have outstanding organizational skills
- ability to multi-task and prioritize
- ability to remain calm and focused in difficult and stressful situations
- must be respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
- must work well with others
- commitment to the safety and wellbeing of others
- must possess a valid drivers license
Job Duties
- Provide courteous and friendly service to all guests and staff
- supervise and coordinate daily operations of the venue including maintenance, scheduling, and facility management
- assist in managing inventory of arena supplies including maintenance materials, food and beverage items, and equipment
- be responsive to guest concerns and direct to appropriate manager to resolve
- enforce facility policies and procedures
- have general knowledge regarding program options and facility events
- assist other departments as necessary
- ensure correct equipment is available for all games
- respond to all incidents, accidents, injuries, and altercations as needed
- complete and file corresponding paperwork as necessary
- assist with daily maintenance and upkeep of department equipment
- assign duties to staff during shifts
- inspect equipment and communicate the need for repairs or replacements to management
- ensure health and safety standards are followed
- responsible for opening and closing of facilities
- communicate to Operations Manager and General Manager on event set and breakdown
- complete special projects, daily assignments, and other duties as directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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