Oak View Group

Operations Supervisor | Part-Time | PPL Center

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is the global leader in venue development, management, and premium hospitality services dedicated to the live event industry. The company offers a comprehensive 360-degree solution set that spans a collection of world-class owned venues as well as a prestigious client roster featuring some of the most influential and heavily attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally. OVG’s commitment to excellence, innovation, and community engagement has solidified its place as a truly pioneering force in the design, operation, and enhancement of live event experiences.

As a dynamic organization, Oak View Gr... Show More

Job Requirements

  • High school diploma or equivalent
  • two or more years’ experience in an operations position in an arena, convention center, public assembly facility or similar location
  • knowledge of setup/housekeeping and event coordination
  • basic computer skills in a Windows format including typing, data entry and email
  • ability to effectively lead a team and manage in a fast paced, high pressure environment
  • knowledge of OSHA standards/requirements
  • forklift certification or ability to acquire within 90 days of employment
  • possession of a valid Driver’s License preferred
  • ability to communicate clearly and concisely in the English language, both orally and in writing
  • self-motivated and excellent organizational skills
  • ability to work independently and as part of a team
  • ability to work long hours including a varied schedule of days, nights, weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • two or more years’ experience in an operations position in an arena, convention center, public assembly facility or similar location
  • knowledge of setup/housekeeping and event coordination
  • an advanced degree in Facility Management or related field may be substituted for years of experience
  • basic computer skills in a Windows format including typing, data entry and email
  • advanced computer skills and experience with MS Word, Outlook, Excel preferred
  • ability to effectively lead a team and manage in a fast paced, high pressure environment
  • knowledge of OSHA standards/requirements
  • OSHA 10 certification preferred
  • forklift certification or ability to acquire within 90 days of employment
  • possess superior interpersonal, communication, and leadership skills
  • ability to communicate clearly and concisely in the English language, both orally and in writing
  • self-motivated and excellent organizational skills
  • possession of a valid Driver’s License preferred
  • ability to work independently and as part of a team
  • ability to work long hours including a varied schedule of days, nights, weekends and holidays

Job Duties

  • Provide staff training for all employees and temporary workers
  • ensure staff is working safely and are aware of proper safety guidelines
  • lead/coordinate staff training and safety programs
  • mentor/coach employees to correct deficiencies
  • present/discuss discipline and termination procedures in a timely fashion
  • work with Human Resources as required
  • review and understand event documents to forecast staffing and equipment needs for all arena events
  • oversee, monitor changeover and housekeeping crews
  • provide team support as required
  • maintain departmental equipment
  • notify Sr. Operations Manager when repairs are needed
  • provide excellent customer service to internal and external clients
  • assist the engineering department in maintenance and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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