Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
The Operations Supervisor role is an integral position within a dynamic event facility known for hosting a wide variety of events, including exhibitions, conventions, and large-scale public assemblies. This position is offered by a reputable venue that prides itself on delivering seamless event experiences through meticulous planning, efficient operations, and excellent customer service. The company is committed to maintaining high standards of safety, professionalism, and operational excellence. As a full-time role, the Operations Supervisor benefits from a comprehensive package including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation days, sick... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years experience in an arena, convention center or similar facility operations
- Ability to operate company provided cell phone and computer systems
- Forklift certification or ability to obtain within 90 days
- Knowledge of OSHA safety standards
- Strong leadership and communication skills
- Ability to work flexible schedules including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Two or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location with knowledge of setup, housekeeping and event coordination
- Advanced degree in Facility Management or related field may substitute for experience
- Basic computer skills including typing, data entry and email
- Ability to use a company provided cell phone effectively for communication
- Advanced skills and experience with MS Word, Outlook, Excel preferred
- Strong leadership skills with ability to manage in a high-pressure environment
- Knowledge of OSHA standards and requirements
- Forklift certification or ability to acquire within 90 days
- Superior interpersonal, communication and leadership skills
- Clear and concise English communication skills, oral and written
- Self-motivated with excellent organizational skills
- Valid Driver's License preferred
- Ability to work independently and as part of a team
- Flexibility to work varied hours including nights, weekends and holidays
Job Duties
- Assume management responsibility for all services and activities involved in the operations of all venue and exhibition and convention spaces
- Interview, select, train, coach, evaluate, and discipline full and part time staff with approval of terminations
- Provide staff training for all employees and temporary workers
- Deliver and follow up on performance improvement procedures on a timely basis
- Ensure staff compliance with safety guidelines and OSHA standards
- Understand, comply with, and execute parameters of collective bargaining agreements
- Lead and coordinate staff training and safety programs
- Mentor and coach employees to correct deficiencies and manage discipline processes
- Assist or lead planning, directing, coordinating, and review of work plans for facility operations
- Review event documents to forecast staffing and equipment needs
- Participate in budgeting and monitor expenditures, implement adjustments as necessary
- Coordinate facility arrangements with concessionaires and AV teams
- Oversee and support changeover and housekeeping crews
- Schedule and adjust crews for various events
- Maintain departmental equipment and liaise with Operations Manager for repairs
- Provide excellent customer service to internal and external clients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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