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Operations Supervisor II

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $105,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
employee training
Career Development
Employee engagement programs
performance bonuses

Job Description

Interstate Waste Services (IWS) is a leading and innovative provider of solid waste and recycling services operating primarily in the greater New York, New Jersey, and Connecticut regions, with additional operations including a rail-served landfill facility in Ohio. Established in 1998, IWS has built a strong reputation by merging the strengths of a large, resourceful company with the personalized values and culture of family-owned businesses, many of which it has acquired over the years. IWS’s commitment centers around delivering high-quality waste, recycling, and environmental services while maintaining the highest standards for safety for its employees, customers, and surrounding communities. Serving... Show More

Job Requirements

  • 3-8 years of experience in waste management operations
  • 3+ years of supervisory experience in waste management, transportation, or logistics services
  • experience with route optimization and efficiency improvement
  • associate's degree or higher in business, logistics, or related field preferred or equivalent work experience
  • knowledge of DOT requirements for commercial vehicles
  • strong analytical skills
  • knowledge of PowerBI preferred
  • computer skills including Microsoft Outlook and basic Excel
  • desire and ability to learn company software applications
  • strong written, verbal and interpersonal communication skills
  • defensive driving knowledge (Smith System 5 Keys)

Job Qualifications

  • 3-8 years of experience in waste management operations
  • 3+ years of supervisory experience in waste management, transportation, or logistics services
  • experience with route optimization and efficiency improvement
  • associate's degree or higher in business, logistics, or related field preferred or equivalent work experience
  • knowledge of DOT requirements for commercial vehicles
  • strong analytical skills
  • knowledge of PowerBI preferred
  • computer skills including Microsoft Outlook and basic Excel
  • desire and ability to learn company software applications
  • strong written, verbal and interpersonal communication skills
  • defensive driving knowledge (Smith System 5 Keys)

Job Duties

  • Manage a team of drivers and helpers
  • check in drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE
  • provide leadership to achieve and communicate safety goals and objectives
  • analyze drivers' routes to assess unsafe conditions and collaborate with sales and dispatch teams to remove hazards
  • partner with maintenance department to ensure equipment safety compliance
  • oversee safety and accident prevention programs
  • conduct route observations and coach drivers on safe driving
  • engage employees to foster a culture of safety
  • monitor telematic systems for unsafe events and coach on driving behaviors
  • perform route vehicle inspections
  • respond to vehicle accidents and conduct preliminary investigations
  • survey new stops for safe service
  • supervise DVIR pre and post trip activities
  • ensure adherence to DOT regulations, environmental compliance, and municipal ordinances
  • maintain accurate route documentation and service records
  • provide service that meets or exceeds customer expectations
  • understand and meet missed pickup goals
  • resolve unusual service requests and communicate changes promptly
  • interact with customers to rectify issues
  • communicate changes for municipal work
  • perform onsite customer visits
  • represent the company positively to drive customer satisfaction
  • identify and develop cost-effective route assignments
  • analyze route performance to ensure timely pickups
  • review weight audit activity
  • conduct route audits to avoid cancelled customer pickups
  • work with dispatch to manage door traffic
  • monitor employee attendance, punctuality, and performance
  • verify proper waste segregation and disposal procedures
  • create a collaborative team environment
  • build and develop team talent and provide career coaching
  • support employee engagement and a positive workplace culture

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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