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CEVALogistics

Operations Supervisor I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $74,000.00
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Work Schedule

Flexible
On-call
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Benefits

Paid Time Off
401(k)
Health Insurance
Dental Insurance
vision coverage
Life insurance
Disability Coverage

Job Description

CEVA Logistics is a leading global third-party logistics (3PL) provider offering comprehensive supply chain solutions that connect people, products, and providers across more than 170 countries worldwide. With over 110,000 employees working across 1,500 sites, CEVA Logistics stands proudly as a Top 5 global 3PL company. The organization specializes in contract logistics as well as air, ocean, ground, and finished vehicle transportation services. CEVA emphasizes that its employees are the cornerstone of its success, and the company is committed to fostering a dynamic and stimulating work environment that promotes personal growth, innovation, and ongoing improvement.

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Job Requirements

  • high school diploma or GED
  • minimum four years related experience
  • minimum one year supervisory experience
  • working knowledge of ITAR, import brokerage, export compliance, hazmat regulations and recordkeeping
  • intermediate proficiency in Microsoft Office and job specific software applications

Job Qualifications

  • high school diploma or GED
  • minimum four years related experience
  • minimum one year supervisory experience
  • bachelor’s degree in international business, logistics or supply chain management, transportation, finance or related discipline preferred or equivalent combination of work experience and education
  • three years of industry experience preferred
  • working knowledge of ITAR, import brokerage, export compliance, hazmat regulations and recordkeeping
  • some professional certifications may be required
  • intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
  • ability to allocate work assignments
  • proven experience in problem analysis, presentation of alternatives and implementing solutions
  • ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • ability to write reports, business correspondence, and procedure manuals

Job Duties

  • develop and provide excellent customer service to internal and external customers at all times
  • provide responsible supervision and control for all departmental activities
  • assist in the retention and training efforts of staff and of customers
  • conduct meetings with staff to assess group’s overall status, discuss ideas for improvement and inform staff of new developments
  • address all employee performance problems promptly and directly in accordance with personnel policies
  • oversee performance statistics
  • review and monitor shipment documentation for accuracy
  • examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products
  • compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations
  • communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays
  • establish, monitor, and revise policies, procedures and service standards for customs clearance operations as dictated and allowed by applicable regulations
  • ensure all policies and procedures are consistently administered
  • identify areas of concern in clients’ import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews
  • communicate with operations manager regarding progress and problems or issues
  • maintain flexible work schedule including outside normal business hours and after hours on call rotation
  • effectively participate in and/or supervise department projects related to assigned area of responsibility

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location