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Operations Supervisor - Food Department

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,023.54 - $68,779.42
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k) with Company Match
Paid Time Off
sick leave
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is a global leader in airline catering and hospitality services, recognized for delivering exceptional culinary and customer service experiences worldwide. With a solid reputation as one of the largest providers of airline catering, the company has earned distinguished accolades, including the prestigious "Airline Caterer of the Year in North America" for 2023 and 2024. LSG Sky Chefs prides itself on innovation, quality, and a highly skilled workforce dedicated to excellence in every aspect of their operations. The organization has a strong presence across North and Latin America, ensuring that airlines and their passengers receive top-tier food and... Show More

Job Requirements

  • High school diploma or GED
  • 2+ years of experience in a production, logistics, or food service environment
  • At least 1 year in a supervisory or lead role
  • Ability to work flexible shifts including early mornings, evenings, weekends, and holidays
  • Strong understanding of production workflows, safety procedures, and quality standards
  • Effective leadership, communication, and conflict resolution skills

Job Qualifications

  • High school diploma or GED
  • Associate or bachelor’s degree in Operations Management, Business, or related field preferred
  • 2+ years of experience in a production, logistics, or food service environment
  • at least 1 year in a supervisory or lead role
  • Strong understanding of production workflows, safety procedures, and quality standards in a fast-paced, high-volume setting
  • Effective leadership, communication, and conflict resolution skills
  • Ability to work flexible shifts including early mornings, evenings, weekends, and holidays

Job Duties

  • Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
  • Conduct daily work group meetings
  • Schedule and control staff to meet labour productivity and overtime targets
  • Ensure compliance with all government regulatory agencies standards including FDA, USDA, OSHA, EPA, DOT, HACCP
  • Document and follow up on all department processes in order to implement improvements
  • Ensure on-time and accurate production and/or catering of all flights
  • Monitor and ensure compliance with all safety regulations
  • Guide, motivate and develop staff within the Human Resources policies
  • Make the company’s values and management principles live in the department(s)
  • Manage productivity hours and costs in the area of responsibility
  • initiate and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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