Operations Supervisor - AEC

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $41.61 - $55.41

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Disability insurance

Employee assistance program

Job Description

The Alliant Energy Center, located in Madison, Wisconsin, is a premier multi-purpose public assembly venue renowned for hosting a wide variety of events including concerts, sporting events, assemblies, trade shows, livestock exhibitions, and fairs. As a key part of the community, the Alliant Energy Center provides state-of-the-art facilities and a professional environment designed to accommodate a diverse range of events throughout its expansive campus. Known for its commitment to quality service and customer satisfaction, the center emphasizes operational excellence, safety, and inclusivity in all aspects of its event management and venue operations.

This role is a full-time position ... Show More

Job Requirements

High school diploma or equivalent
Experience in personnel management or supervisory role
Experience in event or venue operations preferred
Strong communication skills
Ability to manage budgets
Proficiency in Microsoft Office suite
Ability to work flexible hours including evenings and weekends
Valid driver’s license
Ability to stand and walk for extended periods
Ability to work effectively in a fast-paced environment
Strong organizational skills
Ability to provide excellent customer service
Multicultural competence
Ability to pass background check

Job Qualifications

Considerable knowledge of personnel management procedures
Knowledge of supervisory techniques and methods
Understanding of operational workings of a major public assembly venue
Knowledge of management procedures and principles affecting event management
Ability to multi-task, plan and forecast work
Strong oral and written communication skills
Ability to provide exceptional customer service
Ability to analyze and categorize data relevant to event management
Ability to prepare and manage multi-million-dollar budgets
Ability to interpret and apply policies and procedures
Proficiency with Microsoft Word, Excel, Momentus, CAD and PowerPoint
Ability to work well with others
Ability to think critically and analytically
Ability to manage multiple projects and meet deadlines
Ability to adapt to flexible organizational styles
Ability to work under pressure to meet event start times

Job Duties

Plan, schedule and manage all show-related activities including set-up, tear-down and cleaning
Ensure all event layouts are set according to event maps
Identify and communicate any event layout concerns prior to setting the event
Provide show site support for move-in, floor audits, and move-out
Develop staffing levels for efficient and timely event set-up, presentation, breakdown and post-event cleaning
Place orders for rental equipment or show supplies
Supervise, direct and monitor contracted and LTE staff during events
Maintain a high level of customer service to all show promoters, exhibitors, and guests
Provide post-event feedback to improve future events
Ensure all event areas comply with safety, fire and health codes
Act as the manager on duty for events
Hire and manage operations staff including crew leaders, center lead workers, center workers, and LTE general laborers
Ensure staff and clients understand venue policies and procedures
Develop pertinent training, policy and procedure documents
Execute activities involving budgeting, purchasing and human resources
Manage the operations department budget and purchases
Work with Deputy Director on human resource issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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