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Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.00 - $27.00
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Work Schedule

Flexible
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Benefits

vacation
sick days
Holidays
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary long-term disability

Job Description

Transdev is a leading global mobility company, operating in 19 countries with a workforce of 110,000 employees worldwide. In the United States alone, Transdev employs approximately 32,000 dedicated professionals across 400 locations, managing a fleet of over 17,000 vehicles. The company collaborates with cities, counties, airports, companies, and universities across the U.S. to operate transportation systems, maintain fleets, and provide innovative mobility solutions that empower the freedom to move every day. Transdev is recognized for its commitment to safety, reliability, and customer service, ensuring essential transportation needs are met efficiently and effectively. Their core mission centers around delivering dependable and... Show More

Job Requirements

  • High school diploma, GED or equivalent
  • 1-3 years of transit or related experience
  • 2-3 years driving experience preferred
  • Supervisory experience strongly desired
  • Ability to verbally communicate with passengers, drivers, dispatchers and road supervisors including use of a 2-way radio and PA system effectively
  • Working knowledge of Microsoft Word and Excel
  • Must be able to work shifts or flexible work schedules as needed
  • Subject to DOT drug testing and physical if applicable
  • Problem solving and analytical abilities
  • Excellent customer service skills

Job Qualifications

  • High school diploma, GED or equivalent
  • 1-3 years of transit or related experience
  • Paratransit experience or knowledge highly beneficial
  • 2-3 years driving experience preferred
  • Supervisory experience strongly desired
  • Problem solving and analytical abilities
  • Ability to verbally communicate with passengers, drivers, dispatchers and road supervisors including use of a 2-way radio and PA system effectively
  • Working knowledge of Microsoft Word and Excel
  • Excellent customer service skills
  • Ability to work shifts or flexible work schedules as needed
  • Subject to DOT drug testing and physical if applicable

Job Duties

  • Prepare and assist with operation reports, audits, schedules and data analysis
  • Maintain daily records of operations
  • Research and respond to customer compliments and complaints
  • Serve as project manager for selected internal projects and upgrades
  • Counsel, coach, and train drivers and dispatchers
  • Track trip performance measures, route begin on time, performance, incidents
  • Ensure that drivers perform assigned duties correctly and safely
  • Conduct road checks, routing, training, payroll and administrative tasks
  • Assist in driver hiring in accordance with company standards
  • Report directly to Operations Manager
  • Perform other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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