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Job Overview
Compensation
Hourly
Range $19.00 - $20.00
Job Description
Our hotel is a well-established hospitality provider committed to delivering exceptional experiences to every guest. We pride ourselves on fostering a supportive and collaborative work environment where employees can grow and thrive. As an integral part of the hospitality industry, our property offers comfortable accommodations, outstanding guest services, and a welcoming atmosphere that encourages repeat visits and positive word-of-mouth. We are dedicated to maintaining the highest standards of service quality, and we invest in our staff’s professional development to ensure a motivated and skilled workforce.
The role of Operations Supervisor is pivotal in supporting the front desk operations an... Show More
The role of Operations Supervisor is pivotal in supporting the front desk operations an... Show More
Job Requirements
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Job Qualifications
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
Job Duties
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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