Operations Supervisor

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee wellness initiatives

Job Description

The Aloft Hotel brand, part of Marriott International, is renowned for its vibrant and contemporary approach to hospitality, focusing on delivering a unique and energetic guest experience. With properties globally, Aloft aims to provide travelers a refreshing stay that combines modern design with practical comfort and top-tier service. As a part of Marriott International, a leading global hospitality company, Aloft benefits from a powerful support network and commitment to high operational standards and employee development. The brand caters primarily to business and leisure travelers who seek a lively atmosphere coupled with exceptional customer service and efficient operations. Aloft hotels are... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or hotel operations
  • strong interpersonal skills
  • leadership ability
  • problem-solving skills
  • availability to work flexible hours including nights and weekends
  • basic computer proficiency

Job Qualifications

  • experience in hotel operations supervision
  • strong leadership and communication skills
  • ability to resolve guest issues effectively
  • knowledge of safety and brand standards compliance
  • experience with staff training and development
  • proficiency in inventory management
  • ability to work in a fast-paced environment

Job Duties

  • support staff scheduling
  • coach talent
  • onboard new team members
  • maintain a positive and engaging work environment
  • monitor guest feedback and resolve service issues
  • ensure compliance with safety, security, and brand standards
  • assist with inventory control and shift oversight

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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