Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
paid leave
Tuition Reimbursement
Employee Discounts
Job Description
NBCUniversal is one of the world’s leading media and entertainment companies, renowned globally for its creation, distribution, and presentation of world-class content. Operating a vast portfolio of film, television, and streaming properties, NBCUniversal also manages a range of theme parks and consumer experiences that bring their content to life for diverse audiences. The company owns and operates some of the most prominent entertainment and news brands including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock – their premium ad-supported streaming service. NBCUniversal's production and distribution powerhouse includes Universal Filmed Entertainment Group and... Show More
Job Requirements
- Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
- Must be willing to work in Centennial, CO. This position is fully on-site
- Must be willing and available to work flexible hours, including overnight shifts, weekends, and holidays in order to meet the needs of a 24x7 operation
Job Qualifications
- BA/BS in a related field or equivalent work experience
- 2+ years of experience in a broadcast operations environment
- 3+ years in a leadership role in a fast-paced environment requiring troubleshooting and processing skills, plus an ability to effectively lead, prioritize and adapt to changing scenarios
- Thorough understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements
- Technological curiosity and an improvement-oriented approach
- Unwavering composure in high-pressure situations
- A track record of meeting or exceeding performance expectations
- Fluency in Spanish
- Acute attention to detail
- Excellent interpersonal communication skills
Job Duties
- Assist in managing daily operations and drive reliability within the Local Distribution Operation, supporting 40+ streams of the owned and operated stations in a fast-paced, multichannel on-air operations environment and maintain 99.999% on-air availability and reliability for all channel origination
- Lead and support on-going training for a team of Master Control Operators
- provide clear direction and guidance for the execution of all master control functions including commercial integration, manipulations and edits to the on-air playlists, and live event execution
- Create new SOPs and operational guidelines and train others in these SOPs, issue resolution, and recovery as needed
- Researching and documentation of on-air or potential on-air discrepancies- providing detailed write-ups of occurrences resulting in potential outages
- Facilitate day-of-air changes across multiple departments including Sales, Traffic, Programming, Promotions, and News Operations
- Deliver exceptional customer service to local (owned and operated) station partners with an unwavering desire to fulfill customers’ needs
- Develop a deep knowledge of the operation’s technical architecture and on-air systems
- Resolve issues quickly and effectively to prevent on-air discrepancies- De-escalating issues cross functionally (production, local station teams, traffic, engineers, etc.) in real-time
- Manage the end-to-end execution of all live events (Today Show, Saturday Night Live, NFL, Olympics, Debates) including preparation, in-event execution, and off-air adjustments
- Actively participate in the operation’s change control procedures by approving and maintaining awareness of all on-air maintenances and by managing critical components of maintenance operating procedures
- Perform live event transmission tasks including booking feeds and faxing in incoming signals
- Perform all other duties to support the success of the Network Operations Center as assigned by manager and follow company rules and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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