Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Professional development opportunities
Job Description
Our management company has proudly served the San Diego area for over 45 years, building a legacy of excellence, stability, and commitment to both our employees and customers. Over these four and a half decades, many dedicated employees have remained with us since the inception of our business, fostering a family-like atmosphere and a strong community connection. We operate within the restaurant industry, specializing in fast-service dining through one of the world's most well-known brands, McDonald's. This long-standing presence underlines our dedication to consistent quality and business ethics. As a respected company in this sector, our focus is on delivering... Show More
Job Requirements
- High school diploma or equivalent
- proven experience in a supervisory or management role in the food service industry
- knowledge of McDonald's operational procedures, food safety standards, and customer service principles is advantageous
- strong leadership and communication skills
- ability to handle high-pressure situations and resolve conflicts calmly and professionally
- flexibility to work various shifts including weekends and holidays
- demonstrated problem-solving skills and proactive approach to operational challenges
Job Qualifications
- High school diploma or equivalent
- further education or relevant certifications in hospitality management is a plus
- proven experience in a supervisory or management role in the food service industry, preferably in a quick-service restaurant (QSR) setting
- knowledge of McDonald's operational procedures, food safety standards, and customer service principles is advantageous
- strong leadership and communication skills to effectively manage a diverse team and interact with customers
- ability to handle high-pressure situations and resolve conflicts in a calm and professional manner
- demonstrated problem-solving skills and a proactive approach to operational challenges
Job Duties
- Lead and supervise a team of restaurant staff, including crew members and shift leaders
- train, mentor, and motivate team members to achieve operational excellence and provide outstanding customer service
- conduct performance evaluations, set performance goals, and provide constructive feedback to foster growth and development
- ensure all operational procedures, food safety, and quality standards are consistently met or exceeded
- monitor inventory levels and collaborate with management to order supplies and products as needed
- oversee the preparation and cooking of food to maintain consistency, quality, and presentation
- handle customer inquiries, complaints, and resolve issues promptly and professionally
- adhere to and enforce health and safety regulations and company policies to maintain a safe and clean work environment
- conduct regular inspections to ensure compliance with cleanliness and hygiene standards
- coordinate with maintenance teams to address equipment issues and promptly resolve any maintenance problems
- assist in controlling operational costs and managing the budget to maximize profitability
- monitor and report on sales and performance metrics, suggesting improvements to enhance efficiency and revenue
- maintain effective communication with restaurant management and fellow supervisors to ensure smooth operations
- participate in team meetings, sharing insights and contributing ideas for continuous improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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