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Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $61,600.00 - $88,700.00
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Work Schedule

Standard Hours
On-call
Weekend Shifts
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Benefits

Medical
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Health savings account
flexible spending accounts
Dental
Vision
Life
Accidental Death and Dismemberment
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401(k)
Tuition Reimbursement
vacation days
Personal Days
Floating holiday
sick days
Volunteer hours
company holidays

Job Description

AIT Worldwide Logistics is a global leader in freight forwarding and supply chain solutions with over 40 years of experience supporting a broad range of industries including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. Headquartered in Chicago, AIT prides itself on its consultative approach, building trusted partnerships and providing scalable, user-friendly technology that customizes door-to-door deliveries by sea, air, ground, and rail. With over 150 locations worldwide across Asia, Europe, and North America, AIT offers comprehensive services such as customs clearance, warehouse management, and premium white-glove delivery services. As an Equal Opportunity Employer, AIT... Show More

Job Requirements

  • Associate degree or equivalent work experience
  • minimum 3-5 years of freight forwarding experience
  • domestic operations experience
  • forklift certified
  • supervisor experience preferred
  • ability to manage schedules and labor
  • ability to work extended or variable hours including on-call and weekends
  • strong communication skills
  • ability to work in a fast-paced environment
  • commitment to safety
  • capability to handle multiple tasks simultaneously

Job Qualifications

  • Associate degree or equivalent work experience
  • minimum 3-5 years freight forwarding experience
  • supervisory experience preferred
  • domestic operations experience required
  • forklift certification required
  • knowledge of AS400/Worldport system a plus
  • strong sense of urgency and attention to detail
  • excellent time management skills
  • ability to manage multiple priorities and multitask in a high volume environment
  • availability for occasional on-call and weekend duties
  • customer service focus
  • growth mindset
  • supportive team player
  • strong interpersonal skills

Job Duties

  • Manage warehouse functions including inbound receipts, outbound shipments, storage, stocking and inventory control
  • implement process improvement, standardization and documentation procedures for all operations shifts
  • oversee operations and service levels of logistics activities
  • perform inventory control and reconciliation for in-house customers
  • manage daily shipment routes, schedules, and weekend cartage operations
  • optimize staff scheduling to maximize productivity and control expenses
  • track and respond to customer emails regarding operational needs
  • build and maintain partnerships with trucking companies, customers, customs brokers, sales teams and vendors including managing carrier quotes
  • supervise daily domestic service activities related to cartage, freight movement, and dispatch
  • identify and improve service and operational challenges including timely delivery and accurate data entry
  • research and resolve customer complaints on domestic and cartage issues
  • coach team members on performance, training and job assignments
  • ensure adherence to safety programs and maintain a safe work environment
  • participate in interviewing and onboarding of new employees
  • perform other duties as required by business demands

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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