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Getinge

Operations Specialist, Support Sales

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $48,100.00 - $64,500.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
travel insurance
Registered pension plan
Paid Time Off
Wellness initiative
Life insurance
short term disability
long term disability
hybrid work arrangements
Parental leave
caregiver leave
Tuition Reimbursement

Job Description

Getinge is a global leader dedicated to providing cutting-edge medical technologies that enhance clinical results and optimize healthcare workflows. Operating in over 135 countries and employing more than 12,000 people worldwide, Getinge supports hospitals and life science institutions with a comprehensive portfolio of products and solutions. These offerings cover critical care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science industries. The company is driven by the belief that every individual and community should have access to the best possible care and technology to improve patient outcomes. This global reach and commitment to innovation have established Getinge as a vital... Show More

Job Requirements

  • Bachelor's degree preferred
  • 2-5 years' experience in hardware logistics, medical device operations, field service, or inventory management
  • Attention to detail
  • Organization and prioritization skills
  • Critical thinking
  • Problem-solving skills
  • Communication skills
  • Systems evaluation knowledge
  • Ability to perform hands-on hardware work
  • Have or obtain a U.S. passport
  • Commitment to environmental consciousness and safe practices
  • Proficiency in using computer and telephone equipment
  • Ability to work extended hours during peak cycles
  • Ability to lift up to 50 pounds

Job Qualifications

  • Bachelor's degree preferred
  • Business, technical, biomedical or engineering-adjacent background ideal
  • Equivalent combination of education and experience considered
  • 2-5 years' experience in hardware logistics, medical device operations, field service, or inventory management
  • Strong organizational skills
  • Attention to detail
  • Critical thinking skills
  • Problem-solving abilities
  • Effective communication skills
  • Experience with hardware performance evaluation
  • Comfortable with hands-on hardware tasks

Job Duties

  • Manage device and hardware inventory across all Point-of-Care product lines, ensuring adequate stock levels for demos, pilots, and installations
  • Coordinate inbound and outbound shipments, including receiving, inspection, labeling, and preparation for customer delivery
  • Maintain accurate tracking of serial numbers, configurations, and asset deployment locations
  • Support inventory accuracy through regular cycle counts and documentation updates
  • Support purchasing and fulfillment workflows by preparing purchase requests, monitoring order status, and ensuring timely alignment of shipments with project needs
  • Assist with documentation associated with receiving, invoicing, and asset lifecycle management
  • Coordinate with internal stakeholders to ensure smooth and timely order processing
  • Maintain the transfer-pricing database
  • Assist with basic device configuration, staging, firmware loading, and connectivity validation ahead of deployment
  • Support remote diagnostics by gathering logs, verifying hardware behavior, and triaging first-line issues before escalation
  • Maintain the hardware lab environment, tools, test rigs, and storage areas
  • Prepare, ship, track, and manage demo kits used by Sales and Implementation
  • Ensure equipment is complete, functional, documented, and returned in working condition
  • Maintain inventory of marketing materials and hardware accessories needed for field teams
  • Collaborate with Engineering, Product, QA, and Customer-facing teams by providing structured feedback on device behavior, supplier quality, and hardware-related issues
  • Support process improvement and standardization across hardware logistics, inventory management, and fulfillment activities
  • Support product/application testing during periods of lower operational volume, similar to System Health's supplemental testing activities
  • Perform other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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