Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Allen Marine is a renowned whale watching tour company based in Auke Bay, Alaska, committed to delivering exceptional and safe marine experiences to its guests. As a leading entity in the tourism and travel industry, Allen Marine operates a private dock facility that serves as a hub for vessels, motorcoaches, and various vehicles transporting passengers eager to explore the natural beauty of Alaska's waters. The company prides itself on its deep respect for Alaska Native cultural values, embracing humility, respect for people and nature, humor, patience, strength, and community support. This dedication ensures that each guest enjoys a world-class experience... Show More
Job Requirements
- Ability to accomplish tasks under high stress in a controlled and professional manner
- Ability to prioritize and handle numerous time-sensitive tasks
- Maintain great attention to detail
- Ability to solve unique and spontaneous problems regularly and make high-impact decisions quickly and confidently
- Ability to generate a multitude of cooperative relationships with co-workers and representatives of other companies
- Proficiency with Windows-based computer systems and the Microsoft Office Suite
- Knowledge of modern office practices and procedures
- Fluent English with clear diction and accurate grammar, spelling and punctuation usage
- Proficiency in alphabetic, chronological and numeric filing systems and techniques
- Valid, unexpired USCG approved First Aid/CPR Certification
- Valid US driver’s license and a clean driving record
- Must pass a security background check and DOT drug test
Job Qualifications
- Ability to accomplish tasks under high stress in a controlled and professional manner
- Ability to prioritize and handle numerous time-sensitive tasks
- Great attention to detail
- Ability to solve unique problems and make confident decisions quickly
- Ability to build cooperative relationships with co-workers and external representatives
- Proficiency with Windows-based computer systems and Microsoft Office Suite
- Knowledge of modern office practices and procedures
- Fluent English with clear diction and correct grammar, spelling and punctuation
- Proficiency in alphabetic, chronological and numeric filing systems
- Valid, unexpired USCG approved First Aid/CPR Certification
- Valid US driver’s license with clean driving record
Job Duties
- Oversee and coordinate vessel, motorcoach, and passenger movement via radio and phones at Allen Marine's private dock facility
- Monitor passenger counts and adjust vessel tour schedules as needed
- Make changes to crew schedules and assign relief crew
- Greet passengers upon arrival and direct safe movement between coaches and vessels
- Devise and implement safe and efficient operational procedures for high-volume tours
- Function as communication liaison between key organizational positions
- Monitor on-site traffic and activity per Maritime Security procedures
- Act as point of contact for motorcoach companies, caterers, vessels, tour operators, and community outreach passengers
- Develop knowledge and proficiency in radio communications equipment and FCC regulations
- Enforce operational procedures and methods
- Become familiar with maritime terminology
- Undertake special projects as required by business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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