Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401k
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Paid Time Off
Job Description
Tailwind Concessions is a reputable and rapidly growing hospitality company specializing in concession operations across multiple locations nationwide, with its corporate home base in Wilmington, NC. The company is committed to delivering exceptional customer service and operational excellence in various food service environments. Tailwind prides itself on fostering a diverse and inclusive work culture where employees are encouraged to bring their passion for hospitality and service to the forefront. As a company, Tailwind places a strong emphasis on quality control, team engagement, and continuous improvement, making it a sought-after employer in the food service industry.
The Operations Specialist rol... Show More
The Operations Specialist rol... Show More
Job Requirements
- Ability to travel at least 14 days per month
- Background check required
- Driver’s license required due to multi-state travel
- Real ID or passport
- Willingness to work day shifts, holidays, Monday-Friday, and weekends
- Positive attitude and strong work ethic
Job Qualifications
- 1-2 years of restaurant management experience is preferred
- Food industry experience of 2 years
- Strong management and leadership skills
- Familiarity with POS systems
- Ability to work a flexible schedule
- Excellent problem-solving skills
- Effective communication and interpersonal skills
Job Duties
- Review of location cost of goods and labor numbers and assisting senior level operations managers with creation of action plans to improve them
- Conduct onsite visits to assess current location process and create new structures to improve quality control, customer service, and employee engagement
- Assist operations team in opening, converting, and onboarding of location associates
- Execute and implement new Tailwind initiatives at the direction of senior Tailwind level staff
- Assist in the launching of new locations
- Availability to spend extended time at Tailwind locations across the country for assistance of the operations when needed
- All other tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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