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JAS Worldwide

Operations Specialist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $28.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Bonuses
Paid Time Off
Retirement Plan

Job Description

JAS Forwarding (USA), Inc. is a globally recognized, non-asset-based supply chain services and solutions provider that offers a wide array of logistics and transportation services. With an international footprint, JAS specializes in air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, and truckload brokerage, delivering tailored supply chain management services designed to meet the evolving needs of its diverse customer base. Their expertise extends beyond traditional logistics as they also provide consulting services, purchase order coordination, and customized supply chain management solutions that optimize operational efficiency and cost-effectiveness. This comprehensive service portfolio positions JAS as a leading... Show More

Job Requirements

  • High school diploma or GED equivalent is preferred
  • Minimum 3 years experience handling imports and exports via ocean/air product or a combination of education and expertise required
  • Must have experience handling import and export shipments using both air and ocean products
  • Knowledge of United States customs laws, practices and procedures
  • Detail oriented, able to multitask and meet deadlines
  • Strong computer skills including Microsoft Office suite a plus
  • Excellent organizational skills
  • Excellent communication skills
  • Flexibility
  • Able to work in a team and independently

Job Qualifications

  • Minimum 3 years experience handling imports and exports via ocean/air product or a combination of education and expertise required
  • Excellent organizational skills
  • Excellent communication skills
  • Experience handling import and export shipments using both air and ocean products
  • Flexibility
  • Strong computer skills including Microsoft Office suite a plus
  • Detail oriented, able to multitask and meet deadlines
  • Able to work in a team and independently
  • Knowledge of United States customs laws, practices and procedures
  • Experience and knowledge regarding import, compliance, rules and regulations preferred
  • Experience handling accruals and billing of services provided to customers
  • Knowledge of Importer Security Filing (ISF) preferred
  • Knowledge of CargoWise (C1) preferred
  • Good working knowledge of Incoterms required

Job Duties

  • Prepare, review and process appropriate documents ensuring files contain all necessary copies, are accurate and in proper sequence
  • Receive and track customer bookings/shipments, update client of shipment status/delays, dispatch for delivery, collect proof of delivery, cost and invoice all files
  • Comply with all company business process guidelines
  • Bill/invoice each file to respective customers paying close attention to payment terms
  • Resolve and reconcile incorrect payables by working with vendors and overseas offices
  • Assist sales, department managers and colleagues in compiling quotes
  • Provide accurate job costing forecast ensuring all payables, receivables and accruals are set and properly managed
  • Provide responsive customer service
  • Dispatch freight for delivery, maintain communication with trucker throughout delivery
  • Recognize any changes in customers shipping trends and report to management
  • Act as back-up for any member of the team if necessary
  • Report on customer performance and identify any change in support
  • Promote compliance across the department
  • Work through problems and recognize issues for escalation to management
  • Ensure timely correspondence to customers
  • Perform other duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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