Job Overview
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
City Wide Building Services is a reputable commercial cleaning and janitorial service company dedicated to providing exceptional facility maintenance solutions to businesses across various industries. With a commitment to quality, reliability, and customer satisfaction, City Wide Building Services has built a strong reputation for delivering comprehensive cleaning services that ensure a safe and pristine environment for their clients. Their team is known for professionalism, thoroughness, and adaptability to meet the evolving needs of workplaces and commercial spaces. This organization thrives on fostering positive client relationships and exceeding expectations through consistent service excellence and responsive communication.
The role of Operations C... Show More
The role of Operations C... Show More
Job Requirements
- Bi-lingual Spanish/English
- High school / GED diploma required
- AA preferred
- Customer service skills
- Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint
- Experience with Sales Force preferred
- Great communications skills
- A problem solver
Job Qualifications
- Bi-lingual Spanish/English
- Customer service skills
- Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint
- Experience with Sales Force preferred
- Great communications skills
- A problem solver
- Building relationships
- Professionalism
- Attention to detail
- Produce results
- A “go getter” personality
- Customer service oriented
- Time management
- Proficient with computer and software applications
Job Duties
- Responsible for contacting customers to schedule service and get work authorizations and clearance
- Manage and track all open work orders until completion
- Update schedule daily
- Answer customer’s questions by phone and email
- Perform follow up phone calls and emails with customers for status updates
- Responsibilities are not limited to subject content
- You may be assigned to other duties in addition
- Maintain positive working relationships and clear communication with co-workers and clients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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