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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with Company Match
Tuition Assistance
discounted hotel stays
Training and career development opportunities
Performance-based bonus eligibility
Job Description
Concord Hospitality is a renowned leader in the hospitality industry, recognized for its dedication to excellence and commitment to delivering exceptional guest experiences. As a dynamic hotel management company, Concord operates a diverse portfolio of properties that span various markets, embodying quality, integrity, community, profitability, and fun — the five Cornerstones that define its company culture. Known for nurturing an inclusive and supportive workplace, Concord Hospitality offers its associates abundant opportunities for career growth, extensive training, and professional development. The company places a strong emphasis on creating a positive work environment where team members are inspired, respected, and able to... Show More
Job Requirements
- Bachelor’s degree in hospitality management business administration or related field
- Minimum 3 years of experience in hotel operations management or similar role
- Strong leadership and team development skills
- Ability to analyze financial reports and manage budgets
- Excellent communication and interpersonal skills
- Commitment to upholding brand standards and guest service excellence
Job Qualifications
- Proven hotel operations experience in rooms or food & beverage leadership
- Strong financial acumen with ability to analyze budgets reports and performance metrics
- Excellent leadership coaching and communication skills
- Demonstrated ability to build guest relationships and deliver exceptional service
- Organized detail-oriented and results-driven
Job Duties
- Oversee daily rooms and food & beverage operations ensuring alignment with brand standards
- Monitor guest satisfaction analyze service issues and implement action plans for continuous improvement
- Partner with department leaders to develop and execute operational strategies
- Review financial reports monitor performance against budget and manage expenses
- Coach teams on occupancy rate labor and controllable costs to achieve financial goals
- Ensure compliance with policies procedures and brand initiatives
- Respond to guest concerns with professionalism and stay visible to build guest relationships
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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