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Operations Manager - TAO Restaurant Los Angeles
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,200.00 - $75,600.00
Benefits
Medical Coverage
dental coverage
vision coverage
401(k) Retirement Program with Employer Match
Life insurance
Disability insurance
Ancillary Insurance Plans
Employee assistance program
fertility and family forming support
Pet insurance
Employee Discounts
Savings marketplace
Paid Time Off
Job Description
Tao Group Hospitality is a world-renowned hospitality company that specializes in delivering unmatched culinary and entertainment experiences across its diverse portfolio of restaurants, nightclubs, lounges, and daylife venues. With over 25 years of industry experience, Tao Group Hospitality has established itself as a leader in the luxury lifestyle and hospitality sectors. The company is known for its innovative approach to the guest experience, consistently setting high standards through its array of celebrated brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathedrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, and JEWEL, among others. As part... Show More
Job Requirements
- High school diploma or equivalent
- college degree preferred
- minimum of three to five years experience in entertainment industry in high-volume hospitality environment
- must be 21 years or older
- maintain professional, neat, and well-groomed appearance adhering to company standards
- possession of or ability to possess valid working card as required by state, city, and venue
- proficient in Windows Microsoft Office
- knowledge of POS and back-office reporting systems
- Oracle knowledge preferred
- knowledge of profitability analysis and budgeting, cost of sales, payroll management
- knowledge of nightclub operations and beverage service
- knowledge of purchasing, receiving, inventories, and cost controls related to bar product
- knowledge of special events and banquets
- knowledge of state and local laws related to liquor, labor, and health regulations
Job Qualifications
- Effective oral and written communication skills
- strong problem-solving skills
- ability to work under pressure and meet deadlines
- ability to maintain a positive and energetic attitude throughout the day
- ability to read computer monitors and print legibly
- ability to sit or stand for extended periods
- ability to move quickly and set pace in office
- ability to push and lift up to 75 pounds with or without assistance
- ability to maintain confidentiality
- ability to work effectively as part of a team
- ability to handle fast-paced, busy, and stressful environments
- knowledge of health, safety, and labor regulations
Job Duties
- Continually strive to develop staff in all areas of managerial and professional growth
- assist with recruitment and training of staff including training, development, testing, and coaching
- assist in creating sales goals
- build and promote teamwork through proactive interaction
- accommodate and anticipate guests' needs
- accurately forecast staffing requirements to ensure optimal customer service
- ensure all service standards meet Tao Group Hospitality guidelines
- ensure private events, catering, and banquets are successfully executed
- control cash and other receipts by adhering to cash-handling procedures
- prepare all required paperwork including forms, reports, and schedules
- ensure all equipment is kept clean and in excellent working condition
- ensure all products are received in accordance with the venue's receiving policies and procedures
- assist with and conduct conflict resolution, corrective actions, and coaching
- oversee and ensure employee performance appraisals are completed timely
- fully understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor
- ensure nightly and weekly opening and closing side duties are completed
- fill in as needed to maintain guest service standards and efficient operations
- provide administrative support
- assist with or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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