Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $81,900.00 - $120,800.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401k Retirement Plan
stock purchase program
Equity program
Tuition coverage
student loan management resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company, established with the mission to be a different kind of company, is a globally recognized leader in the coffee industry renowned for its commitment to quality, community, and connection. Starbucks Reserve®, a distinguished segment within Starbucks’ portfolio, offers a curated coffee experience that celebrates craft, community, and innovation. Featuring unique flagship locations, Reserve Stores, and Reserve Kitchens across the United States, Starbucks Reserve® aims to create not just a product but a dynamic and memorable customer journey that reflects the brand’s premium positioning and deep-rooted values in coffee excellence and social responsibility.
This role is for ... Show More
This role is for ... Show More
Job Requirements
- 5-7 years of progressively responsible experience in retail
- or 2+ years in a managerial role in a complex environment
- Experience working collaboratively with other managers in multi-department environments
- Proven financial management and profit and loss responsibility
- Effective decision-making and operational problem-solving skills
- Ability to increase store sales and profitability through operational improvements
- Skills in managing conflict, leading teams and holding others accountable
- Ability to recruit, assess, train, develop and promote partners
- Flexible availability including early mornings, evenings, weekends and holidays
- Must be 21 years or older
- Ability to carry 35 pounds consistently
Job Qualifications
- 5-7 years of progressively responsible experience in retail or 2+ years in managerial role in a complex environment
- Experience working collaboratively with other managers in multi-department environments
- Proven financial management and profit and loss responsibility
- Effective decision-making and operational problem-solving skills
- Ability to increase store sales and profitability through operational improvements
- Skills in managing conflict, leading teams and holding others accountable
- Ability to recruit, assess, train, develop and promote partners
- Flexible availability including early mornings, evenings, weekends and holidays
- Must be 21 years or older
- Ability to carry 35 pounds consistently
- College degree or closely related field may substitute experience
- Leadership experience in high volume, full service restaurant or retail
- Experience with lifestyle based experiential brands, hospitality or specialty retail preferred
- Experience building relationships with customers, partners, and local market leaders
- Additional language skills beneficial
Job Duties
- Lead a team of hourly partners to deliver world class customer and partner experiences
- Demonstrate calm demeanor during high volume or unusual events and manage smooth transitions
- Train and hold partners accountable for exceptional customer service
- Manage with integrity and promote Starbucks culture, values and mission
- Identify and communicate key responsibilities to ensure positive attitude and collaborative teamwork
- Drive and support implementation of company programs and procedures
- Set clear expectations, delegate and communicate responsibilities to ensure smooth flow of operations
- Develop strategic and operational plans for the work group and manage execution
- Direct and continuously improve store and zone operations to meet company objectives
- Identify and execute areas for improvement to ensure exceptional customer service
- Plan and manage sales growth strategies while controlling operational costs
- Collaborate with peer management teams to implement initiatives
- Use operational tools, systems, and processes to achieve excellence
- Proactively identify problems and coach partners to solve challenges
- Manage retail business fundamentals including sales trends and inventory
- Participate in cross-functional teams to increase profitability
- Ensure adherence to wage and hour laws and alcohol service regulations
- Conduct performance assessments and provide coaching to partners
- Recruit, train and schedule partners according to zone needs and labor laws
- Recognize and reinforce individual and team accomplishments
- Maintain positive and inclusive culture and relationships within the team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: