Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $81,900.00 - $120,800.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Paid holidays
Personal Days
401k Retirement Plan
company stock program
Equity program
Tuition coverage
Student loan management
Educational opportunities
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company, a globally acclaimed leader in the coffeehouse industry, is renowned for its unwavering commitment to celebrating coffee, fostering community connection, and creating extraordinary experiences through its uniquely crafted Starbucks Reserve locations. Established as a different kind of company, Starbucks emphasizes leadership development, partner engagement, and delivering exceptional customer service. Starbucks Reserve, including flagship stores and Reserve Kitchens across the United States, represents the pinnacle of Starbucks' portfolio, offering a rich, dynamic, and immersive coffee experience for both customers and partners. This environment encourages collaboration, innovation, and a culture of inclusivity that not only celebrates the rich art... Show More
Job Requirements
- 5-7 years of progressively responsible experience in retail or 2+ years in managerial role
- Experience in financial management and profit and loss responsibility
- Ability to recruit, train, and develop staff
- Flexible availability including early mornings, evenings, weekends, and holidays
- Must be 21+ years of age
- Ability to carry 35 lbs on a consistent basis
Job Qualifications
- 5-7 years of progressively responsible experience in retail or 2+ years in managerial role
- Experience working collaboratively in a multi-department business environment
- Proven capability in financial management and profit and loss responsibility
- Effective decision-making and operational problem-solving skills
- Ability to increase sales and profitability through operational improvement
- Skilled in managing conflict and holding others accountable
- Experience recruiting, assessing, training, developing and promoting partners
- Flexible availability including early mornings, evenings, weekends and holidays
- Must be 21+ years of age
- Ability to carry 35 lbs consistently
- College degree or related field may substitute experience
- Leadership experience in high-volume, full-service restaurant or hospitality
- Experience with lifestyle experiential brands, hospitality, retail, restaurants or bakery
- Skilled in building relationships with customers, partners and community
- Additional languages are beneficial
Job Duties
- Lead a team of hourly partners to deliver world class customer and partner experiences
- Demonstrate calm demeanor during high volume or unusual events
- Display customer comes first attitude by training and holding partners accountable
- Manage with integrity, honesty and knowledge promoting Starbucks culture, values and mission
- Identify and communicate key responsibilities to ensure positive attitude and collaborative teamwork
- Drive and support implementation of company programs and procedures
- Set clear expectations, delegate and communicate key responsibilities to maintain smooth operations
- Develop relationships in the retail market to stay current with industry trends
- Review store environment and key business indicators to identify improvement opportunities
- Direct and continuously improve store and zone operations
- Identify, plan and execute areas for improvement
- Plan and execute strategies to increase sales while controlling operational costs
- Collaborate with peer management and partner teams to implement initiatives
- Plan and manage processes and practices to align with business goals
- Communicate clearly and concisely to ensure effective store organization
- Develop understanding and usage of operational tools, systems and processes
- Proactively identify and solve problems
- Leverage retail financial experience to drive sales growth
- Manage retail business fundamentals including sales trends, inventory and customer satisfaction
- Use tools and resources to make decisions and achieve operational excellence
- Create and manage strategies to deliver sales goals
- Participate in cross-functional teams to enhance service and profitability
- Ensure adherence to wage and hour laws
- Manage service of alcohol according to laws and policies
- Maintain regular attendance and punctuality
- Conduct performance assessments and provide feedback
- Provide coaching and support to partners
- Inspire store partners to achieve results
- Develop positive and inclusive culture
- Recruit, train and schedule partners in compliance with labor laws
- Oversee training and development
- Recognize and reinforce accomplishments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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