
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
401(k)
Tuition Reimbursement
Student loan repayment
Job Description
Live Nation Entertainment is recognized as the world’s leading live entertainment company, comprising key global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is renowned worldwide for its extensive event ticketing service, successfully selling over 500 million tickets every year and partnering with more than 12,000 clients across the globe. Live Nation Concerts stands as the largest provider of live entertainment worldwide, annually promoting over 40,000 shows and more than 100 festivals, featuring nearly 4,000 artists across 40 countries. This dynamic mix of businesses empowers Live Nation Media & Sponsorship to craft innovative and... Show More
Job Requirements
- High school diploma
- 1-3 years high volume experience in fine dining, restaurant, or club operations
- 1-2 years supervisory or operational management experience
- responsible alcohol awareness training certification or equivalent
- knowledge of Microsoft Word, Excel and PowerPoint
- ability to work flexible schedule including days, nights, and weekends
- ability to lift up to 75 pounds
- ability to stand, bend, and stoop for extended periods
- ability to wear an earpiece for radio communication
Job Qualifications
- High school diploma
- 1-3 years high volume experience in fine dining, restaurant, or club operations
- 1-2 years supervisory or operational management experience
- proficient with Microsoft Word, Excel, and PowerPoint
- responsible alcohol awareness training certification or equivalent
- college degree in related field preferred
- responsible alcohol service certification preferred
- T.I.P.S. certified or equivalent preferred
Job Duties
- Meet or exceed budgetary expectations on all associated line items
- cost control on food and beverage including liquor
- responsible for managing labor cost through proper staffing and schedule management
- assist with developing monthly and quarterly specials and events
- complete required paperwork in timely manner
- assist with monthly building inventory
- supervision of hourly staff and supervisors
- conduct annual evaluations and set goals for individuals
- propose compensation recommendations to department director
- hold departmental staff meetings to keep everyone informed of problems and progress
- maintain open door policy with staff
- monitor progress of staff and management with continual coaching and guidance
- provide ongoing training of staff
- oversee participation of staff in cross training and re-certification programs
- maintain appropriate staffing levels including hiring and terminations
- maintain disciplinary documentation per company standards
- ensure thorough training of all staff and management
- maintain positive staff relations
- manage and coordinate on-site training programs and seminars
- conduct quarterly training seminars with in-house non-exempt trainers
- attend venue level operations meetings regularly
- complete schedules for hourly staff weekly
- maintain service standards
- conduct housekeeping walk throughs
- meet or exceed health and safety requirements
- follow all policies and procedures as stated in Handbook and manuals
- maintain operational supplies
- ensure full compliance with alcohol policies and procedures
- ensure smooth operations of department
- keep guest feedback log
- complete incident reports
- maintain and maximize labor based on sales and business volume changes
- ensure environmental standards are met
- perform daily pre-shift and post-shift meetings
- provide for liquor pulls and ensure accurate accounting
- coordinate and oversee private and special events per specifications
- perform other duties as assigned
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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