Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Sign-On Bonus
competitive salary
Health Insurance
Paid Time Off
Employee wellness programs
Career development opportunities
retirement plans
Job Description
The Westin Cape Coral Resort at Marina Village is a distinguished hospitality establishment located in Cape Coral, Florida. Renowned for its stunning waterfront views and luxurious accommodations, The Westin Cape Coral Resort offers guests an exceptional experience marked by comfort, elegance, and attentive service. This resort blends coastal charm with modern amenities to provide an inviting atmosphere for both leisure and business travelers. As part of Marriott International, The Westin Cape Coral Resort upholds a commitment to high standards in guest services and employee well-being, fostering a work environment where diversity, inclusion, and growth are paramount.
This full-time managemen... Show More
This full-time managemen... Show More
Job Requirements
- High school diploma or GED
- Relevant experience in guest services, front desk, housekeeping, or related area
- Ability to lead and motivate a team
- Strong communication and interpersonal skills
- Proficiency in scheduling and managing operational goals
- Capability to perform job functions as needed
- Willingness to work full time in a management role
- Commitment to maintaining professional conduct
- Ability to respond proactively to guest and employee concerns
- Understanding of hospitality standards and procedures
Job Qualifications
- High school diploma or GED with 4 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with 2 years relevant experience
- Strong leadership skills
- Excellent customer service and communication skills
- Ability to analyze financial and operational data
- Proficiency in managing team performance and development
- Knowledge of hospitality industry standards and brand service culture
Job Duties
- Assists in managing execution of all operations in rooms area departments such as Front Office, Engineering/Maintenance, Housekeeping
- Leads room operations team ensuring goals related to guest tracking and productivity are communicated
- Creates and nurtures an environment of motivation, empowerment, teamwork, and continuous improvement
- Monitors guest and employee satisfaction results and develops plans to improve and expand strengths
- Communicates and updates goals and results with employees
- Assists in scheduling against guest and hours/occupied room goals
- Performs hourly job functions as needed
- Performs other duties as assigned to meet business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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