Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,100.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Career growth opportunities
Job Description
Riverstone Logistics (RLX) is a freight forwarding company dedicated to being an honest, reliable, and dependable partner in the logistics industry. Headquartered in Charlotte, North Carolina, RLX focuses on final mile delivery services through both dedicated and network models, serving various clients across the United States. With over 700 employees, RLX is committed to enhancing client customer experiences and offers opportunities for growth to leadership-driven individuals with exceptional communication skills. The company emphasizes a strong corporate culture centered on integrity, service, and community support, striving to use its talents and resources to positively impact customers and communities alike.
The Out... Show More
The Out... Show More
Job Requirements
- High school diploma/GED or equivalent
- 2-4 years of distribution and/or supply chain operations with at least 2 years of managerial experience preferred
- Proficient in Microsoft Office suite, specifically Excel
- Ability to complete work in timely, accurate, and thorough manner
- Effective verbal and written communication skills
- Ability to exhibit professional demeanor when dealing with conflict
- Ability to coach and develop employees
- Reliable transportation to commute and travel to client locations as necessary
Job Qualifications
- High school diploma/GED or equivalent
- Bachelor's degree in a relevant field of study or equivalent combination of education and experience strongly preferred
- 2-4 years of distribution and/or supply chain operations experience
- at least 2 years of managerial experience preferred
- Proficient in Microsoft Office suite, specifically Excel
- Effective verbal and written communication skills
- Ability to exhibit a professional demeanor when dealing with conflict
- Ability to coach and develop employees
- Reliable transportation to commute to workplace and attend client meetings
- Willingness to travel to various locations within the region for the client
Job Duties
- Responsible for consistently meeting and exceeding client service goals
- Driving, maintaining, and evangelizing the company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
- Oversee the daily outbound operations of a location and its various components, ensuring compliance with company, client, local, state, and federal policies and regulations
- Assist with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the location
- Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments
- Supervises personnel including work allocation, training, and problem resolution
- evaluate performance and make recommendations for personnel actions
- motivate employees to achieve peak productivity and performance
- Maintains a professional appearance always, while setting an example for employees alike
- Ensures daily stand-ups with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard company operating procedures
- Partner with motor carriers to facilitate compliance and capacity for the client
- Supervise the motor carrier check-in process at the start of each day
- Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like
- ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner
- Hiring, training, developing, and appraising staff effectively
- taking corrective action as necessary on a timely basis and in accordance with company policies
- Maintaining the upkeep and maintenance of all assigned assets, both from RLX and the client
- Perform other work-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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