Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Salary
Rate:
Range $44,000.00 - $47,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Holiday pay
Job Description
The Iowa Events Center is a premier facility located in Des Moines, Iowa, that hosts a wide range of events including concerts, conventions, trade shows, sporting events, and other large-scale gatherings. Renowned for its versatility and state-of-the-art amenities, the center serves as a central hub for entertainment and business activities throughout the region. As a key player in the community, the Iowa Events Center prides itself on delivering exceptional experiences through top-notch facilities and highly trained staff who manage everything from event setup to onsite operations. The center is committed to providing a safe, efficient, and welcoming environment for event... Show More
Job Requirements
- High school diploma or equivalent
- Experience in operations or facility management within arena or convention environment
- Knowledge of OSHA and other safety regulations
- Ability to manage and lead large teams
- Strong organizational and communication skills
- Ability to work flexible, event-driven schedule including nights, weekends and holidays
- Forklift certification or willingness to obtain within 90 days
- Valid Driver's License preferred
- Proficient computer skills in Windows environment
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree in facility management, event management, or related field
- experience will be considered in lieu of education
- 3-5 years of experience in an operations / facility position in an arena, convention center, public facility or similar environment
- with knowledge of set up/housekeeping and event coordination
- Proficient computer skills in a Windows format
- Experience with MS Word, Excel, Outlook, internet-based programs, and basic typing skills preferred
- Ability to effectively be available via a company provided cell phone, email, text
- Ability to effectively lead a large team in a fast paced, high pressure environment
- Knowledge of OSHA and other local / state / federal safety standards / requirements
- Forklift certification or ability to acquire within 90 days of employment
- Possess superior interpersonal, communication, and leadership skills
- Ability to communicate clearly, concisely, professionally in-person and in-writing
- Self-motivated, ability to work independently and with a team
- Excellent organizational skills
- Possession of a valid Driver's License preferred
- Ability to work an event-driven schedule including shifts of 8 hours or more
- on varying days, nights, weekends and holidays
Job Duties
- Management in areas of planning, directing, coordinating and review of work plans for facility operations
- Review, interpret and communicate with other management staff on complex event documents to forecast staffing and equipment needs for all arena and convention events
- Responsible for the coordination and communication of a complex department schedule to ensure proper facility coverage, monitoring labor costs
- Oversee, direct, monitor changeover and housekeeping crews, providing team support
- Maintain a healthy and safe work environment in accordance with company, local, state, federal and OSHA regulations and laws
- Report unsafe working conditions, injuries, employee concerns, or escalated situations to management
- Represent the company with temporary agencies, contractors, and vendors in a professional manner
- Communicate with temporary agencies on staffing
- schedule and monitor on-site labor
- Interview applicants for part time Building Attendant, independently make hiring decisions and onboard
- Coach, evaluate, mentor employees to correct deficiencies
- present / discuss discipline procedures timely
- Partner with Operations management and Human Resources as needed
- Suspend employees
- recommend employees for termination and deliver termination as required
- Manage DNR (Do Not Return) situations with temporary staff members and agency as required
- Provide and oversee training for all Operations employees and temporary workers
- Responsible to understand, comply with, and supervise employees within parameters of any Collective Bargaining Agreement
- Maintain positive, professional relations with any Union representatives
- Coordinate / lead staff training and safety programs
- Maintains departmental equipment, notifying management when repairs are needed
- Ensure staff is working safely, monitoring any approved restrictions / reasonable accommodations
- Participate in the development and administration of the Operations budget
- forecast of additional funds needed for staffing, equipment, materials and supplies
- monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations / improvements
- Coordinate / collaborate on events with Event Managers, Food Services, A/V, I.T., Engineering, etc
- Maintain superior interpersonal relations with vendors, contractors, employees, management and temporary employees
- Must work on-site, maintain excellent attendance, and contribute to a safe & healthy work environment
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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