Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Property Name is a distinguished hotel dedicated to providing exceptional guest experiences through meticulous attention to detail, superior service standards, and a welcoming atmosphere. As a dynamic and customer-focused establishment, we pride ourselves on delivering quality accommodations, amenities, and services that cater to both leisure and business travelers. Our team works collaboratively to maintain the highest levels of operational excellence across all departments, ensuring a seamless and memorable stay for all guests. We are committed to fostering a culture of professional growth, innovation, and efficiency in every aspect of our hotel operations, from front desk management to housekeeping, food and... Show More
Job Requirements
- Bachelor's degree in hotel management or related field or equivalent experience
- minimum 4 years of hotel management or supervisory experience
- knowledge of front office, housekeeping, and accounting operations
- proficiency in PMS and POS systems plus Microsoft Office (Word, PowerPoint, Excel)
- strong financial acumen including budget management, cost control, and P&L analysis
- excellent leadership and communication skills
Job Qualifications
- Bachelor's degree in Hotel Management or related field or equivalent experience
- 4+ years of hotel management or supervisory experience
- strong knowledge of front office, housekeeping, and accounting operations
- proficiency in PMS and POS systems plus Microsoft Office (Word, PowerPoint, Excel)
- strong financial acumen including budget management, cost control, and P&L analysis
- excellent leadership and communication skills with a focus on coaching, motivating, and team development
Job Duties
- Participate in preparing the annual operating budget and financial plans
- monitor expenses with a focus on labor costs and guest-consumed items
- partner with department heads to identify sales opportunities and drive promotions to enhance revenue
- ensure credit and financial transactions are processed securely
- oversee daily staffing needs, scheduling, and performance management
- provide coaching, feedback, and conflict resolution to support team growth
- train and educate team members to meet quality, service, and safety standards while maintaining compliance with regulations
- foster teamwork and clear communication across departments
- manage HR-related actions such as hiring, performance reviews, and disciplinary measures per company policy
- ensure guest rooms and public areas meet cleanliness and presentation standards
- coordinate with engineering for maintenance needs
- establish and achieve guest satisfaction goals
- respond promptly and professionally to guest feedback and concerns
- analyze guest insights to identify trends, improve service, and build loyalty
- oversee security, inventory, and equipment control to maintain efficiency and minimize waste
- lead health and safety initiatives to ensure compliance and team member wellbeing
- manage all aspects of revenue generation, including rate strategy and promotional offerings
- collaborate with Sales and Marketing on occupancy and revenue strategies
- maintain confidentiality of guest information and hotel data
- keep accurate records of reservations, messages, and other required documentation
- adjust rate specials and resolve discrepancies
- perform other duties as assigned and serve as Manager on Duty as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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