Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $74,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Fairfield Inn New Orleans Downtown/French Quarter Area is a reputable hotel located in the heart of one of the most vibrant and culturally rich districts in New Orleans. Known for its convenient location, modern amenities, and commitment to guest satisfaction, the hotel caters to both leisure and business travelers seeking a comfortable and memorable stay. Fairfield Inn is part of the hospitality industry, where service quality and guest experience are paramount. It embraces a guest-centric approach, ensuring that every visitor enjoys a blend of comfort, accessibility, and friendly service. The hotel's staff are dedicated to upholding these standards, fostering a... Show More
Job Requirements
- High school graduate or general education degree (GED)
- Five years' work experience or equivalent
- Proficiency with hotel information systems
- Strong computer skills
- Ability to lead and motivate a team
- Excellent organizational and problem-solving skills
Job Qualifications
- High school graduate or general education degree (GED)
- Bachelor's degree preferred
- Experience in hotel information systems
- Strong computer skills
- Familiarity with Microsoft Office
- Proven leadership and team mentoring abilities
- Excellent communication and interpersonal skills
Job Duties
- Create and execute innovative strategies that will drive the hotel to exceed guest satisfaction and revenues
- Work collaboratively with all members of the operations team and other hotel departments to ensure guest expectations are always exceeded and hotel operations are always effectively executed
- Anticipate guests' and employees' needs and respond promptly
- Always promote positive guest relations
- Ensure that the guest experience is pleasant and positive from arrival through departure
- Analyze GSA scores and comments and enhance positive strategies and develop and execute action plans to eliminate deficiencies
- Ensure all operations staff and supervisors are properly trained to standards and able to carry out the operations of each department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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