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Hallcon

Operations Manager - Amazon Bay Area

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive compensation
comprehensive benefits
Exceptional growth potential
stability
Casual work environment
Professional work environment

Job Description

Hallcon is a leading mobility and infrastructure services company dedicated to providing comprehensive turnkey solutions tailored to a diverse clientele including technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, and public transportation agencies. The company specializes in essential transportation services such as multi-mode operations, integrated command centers, electric vehicle infrastructure, advanced technology, analytics, business intelligence, maintenance, cleaning, and rider experience measurement. With a clear commitment to quality and efficiency, Hallcon serves its clients by delivering innovative and reliable transit solutions that integrate seamlessly with their operational requirements. To learn more about the company, visit hallcon.com.

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Job Requirements

  • Must have a minimum of 2 years of experience in managing customer service and promoting client relations
  • Must have a minimum of 5 years management experience in transportation/logistics including managing a large driver team
  • Requires experience with FMCS regulations as prescribed by US Department of Transportation
  • Must be able to work flexible hours as required including weekends
  • Must have the ability to manage multiple priorities
  • Must have excellent communications skills in English including written communications and presentations
  • Ability to learn specialized programs including GPS-based systems and vehicle database management
  • Must have intermediate computer skills and experience with Microsoft Office
  • Must set an example as a leader including work ethics, hours, attire, attitude, communications, timeliness and integrity

Job Qualifications

  • Minimum of 2 years in customer service management and client relations
  • At least 5 years management experience in transportation/logistics with large driver teams
  • Knowledge of FMCS regulations by US Department of Transportation
  • Excellent English communication including written and presentations
  • Ability to learn and operate specialized programs including GPS systems and databases
  • Intermediate computer skills with proficiency in Microsoft Office
  • Strong leadership example in ethics, attire, and work attitude

Job Duties

  • Manage employee workforce including timekeeping and disciplinary actions
  • Oversee operational training and employee oversight
  • Ensure timely completion of routes and runs with updated driver information
  • Collaborate closely with Dispatch to manage route coverage and service disruptions
  • Monitor safety and compliance and report incidents promptly
  • Motivate driver team and handle employee communications empathetically
  • Manage documentation including daily activity and ridership reports
  • Engage in union activities including contract negotiations and grievance handling
  • Work with HR on recruiting, record maintenance, and employee satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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