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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Sustainability initiatives
Managerial training
Job Description
Our company is a distinguished establishment within the hospitality industry, committed to delivering exceptional guest experiences through professional and attentive front-of-house operations. As an integral part of the hotel management team, we specialize in creating memorable stays by offering impeccable services that embrace both comfort and sustainability. Our establishment prides itself on upholding high standards for guest relations, operational efficiency, and environmental stewardship, making it a preferred destination for travelers who value quality and eco-consciousness.
We are currently seeking a qualified Front of House Manager to oversee and enhance our front-of-house functions, including but not limited to complimentary breakfast servi... Show More
We are currently seeking a qualified Front of House Manager to oversee and enhance our front-of-house functions, including but not limited to complimentary breakfast servi... Show More
Job Requirements
- high school diploma or equivalent
- 1 to 2 years of related experience
- ability to stand for extended periods
- ability to walk push lift up to 25 pounds bend reach stoop kneel or crouch
- flexibility to work holidays and weekends
Job Qualifications
- high school diploma or equivalent
- 1 to 2 years of related experience
Job Duties
- train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- ensure quality standards of complimentary food service stations are maintained
- attend weekly meetings to ensure banquet event details are carried out consistent with client requests
- assist Front Desk Manager and Front Office Supervisor in creating Front Office Schedule
- manage labor and food cost expenses to fit within budgets and/or updated forecasts
- receive and inspect food orders from third party catering companies
- work shifts crossing over from Breakfast Attendant to Guest Service Agent
- create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies
- work as Manager on Duty when necessary
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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