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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $28.37
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Professional development opportunities
Job Description
Courtyard by Marriott Dallas Las Colinas, located at 1151 W Walnut Hill Ln in Irving, Texas, is part of the globally recognized Marriott International family of hotels. Marriott International is celebrated for its commitment to diversity, inclusion, and providing a welcoming environment where every associate’s unique background is valued and celebrated. Courtyard hotels are specifically designed to meet the needs of business travelers, offering a refined and efficient guest experience that strikes the perfect balance between comfort and productivity. The Courtyard brand was inspired by a desire to create hotels meant exclusively for business travelers, and today it continues to... Show More
Job Requirements
- High school diploma or GED
- Four years of relevant experience in guest services, front desk, housekeeping, or related fields
- Or two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Two years of experience in a related professional area
- Ability to lead and motivate teams
- Proficient communication skills
- Availability for full-time work in the PM shift
- Commitment to delivering excellent customer service and maintaining professional demeanor
Job Qualifications
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping, or related area
- Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Two years related professional experience
- Strong leadership and team management skills
- Excellent communication and customer service abilities
Job Duties
- Ensures goals are communicated to the team regarding guest tracking and productivity
- Understands and communicates guest and employee satisfaction results to address needs and build on strengths
- Leads by example with confidence, energy, and enthusiasm
- Follows specific property recovery plans and publishes guest satisfaction results
- Takes proactive approaches with employee and guest concerns
- Provides excellent customer service and maintains professionalism
- Assists in hiring decisions, team training, and scheduling
- Supports performing annual quality audits and understanding financial data
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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