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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Paid Time Off
Employee assistance program
retirement savings plan
Job Description
KC Streetcar is an innovative urban transit service providing efficient and sustainable public transportation in Kansas City, Missouri. Managed exclusively by Herzog Transit Services, Inc., a reputable leader in rail transit services, KC Streetcar offers an exciting career opportunity for individuals passionate about public transit and community development. Herzog Transit Services, founded in 1969 and headquartered in St. Joseph, Missouri, has over five decades of experience specializing in construction, operations, and maintenance of commuter rails, light rails, streetcars, and freight rail projects across the nation. Their commitment to safety, customer service, and operational excellence makes them a preferred employer in... Show More
Job Requirements
- Subject to pre-employment background check and motor vehicle report review
- maintain a valid driver’s license and endorsements as required
- pass pre-employment DOT physical, medical evaluation, and drug screen
- pass and maintain DOT medical evaluation to drive Herzog commercial vehicle
- successfully complete and maintain required safety certification and testing annually
- able to walk on uneven surfaces up to one-half mile
- maintain balance while train is in motion
- aware of surroundings and follow verbal commands amid moderately loud noises
- work in confined spaces of 24 inches width
- adapt to temperature extremes including heat, cold, moisture, and wind
- regularly sit and stand for extended periods
- tolerate repetitive movements including bending and overhead reaching
- regularly push/pull a force of 25 pounds
- regularly ascend/descend platforms up to 18 inches high
- pass color vision examinations
- hear and distinguish auditory signals
- work in a safety sensitive environment
Job Qualifications
- High school diploma or equivalent
- college or technical school degree is a plus
- managerial or supervisory experience in public transportation operations
- public rail transportation experience is a plus
- possess or able to earn FTA Transit Safety and Security Program certification for rail
- possess or able to earn FTA Public Transportation Safety Certification Training Program certificate for rail
- strong organizational, interpersonal, and leadership skills
- excellent written and verbal communication skills
- demonstrated team-building experience
- proficient with Microsoft Office products
Job Duties
- Manage streetcar operational programs, procedures, and staff
- ensure leadership and management of transportation operational staff supporting safety, service performance, and customer service goals
- promote Herzog Culture Playbook in training and daily operations
- oversee workforce planning including staffing, scheduling, and forecasting
- develop, maintain, and update safety and operating rules and SOPs
- ensure compliance with federal, state, and local regulations
- prepare operating schedules, post bid sheets, and fill jobs meeting revenue service levels
- conduct training, certification, and re-certification of operators
- foster strong relationships with employees and union leadership
- counsel and monitor compliance with rules, procedures, and regulations
- act as liaison between operations and internal departments and external agencies
- maintain consistent communication with designated staff
- document non-compliance and handle labor-related disputes
- review and approve pay sheets
- administer PTO program for operations staff
- support OCC operations and oversight
- prepare operations reports and maintain procedural documentation
- direct internal departments and emergency response during incidents
- develop and control delay management strategies
- ensure system safety and security during operations
- improve safety and performance continuously
- monitor compliance with EEO and workplace policies
- oversee hazard and incident investigations
- comply with FTA Safety Management System requirements
- perform operational evaluations and proficiency tests
- participate in emergency drills and safety audits
- resolve operational hazards with corrective action plans
- provide performance and overtime reports
- perform hazard analysis
- operate streetcar as needed
- maintain punctuality and attendance
- perform other assigned duties
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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