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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,800.00 - $79,100.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
HHM Hotels is a distinguished hospitality company renowned for its commitment to providing outstanding guest experiences while upholding sustainability and operational excellence. As a respected leader within the hotel industry, HHM Hotels operates various properties that feature comprehensive amenities aimed at accommodating both leisure and business travelers. The company prides itself on its inclusive work environment, emphasizing the core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. Being an equal-opportunity employer, HHM Hotels fosters a diverse and supportive workplace, ensuring all employees are treated with respect and fairness regardless of race, gender,... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 2 years of related experience
- Ability to stand for extended periods
- Ability to walk, push, lift up to 25 pounds, bend, reach, stoop, kneel, or crouch
- Flexible schedule including holidays and weekends
- Commitment to uphold company core values and sustainability principles
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years of related experience
- Demonstrated leadership ability
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Knowledge of hospitality industry standards and guest service principles
- Proficiency in basic computer applications relevant to hotel operations
Job Duties
- Train, schedule, coach and support associates ensuring they perform to established brand or hotel standards and HHM core values
- Ensure quality standards of complimentary food service stations are maintained
- Attend weekly meetings to ensure banquet event details match client requests
- Assist Front Desk Manager and Front Office Supervisor in creating front office schedules
- Manage labor and food cost expenses within budgets and forecasts
- Receive and inspect food orders from third party catering companies
- Work shifts covering Breakfast Attendant and Guest Service Agent duties
- Create specific, measurable, achievable, realistic and timely action plans to address guest service issues
- Serve as Manager on Duty when necessary
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits and follow MSDS and OSHA standards
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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