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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,500.00 - $85,500.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
HSA contributions
flexible spending accounts
401K with company match
Life insurance
Disability insurance
AD and D coverage
Business travel insurance
Flexible Time Off
Paid holidays
Tuition Reimbursement
Online education resources
Referral bonuses
Pet insurance
Employee Assistance Programs
discount programs
rewards and recognition
Virtual fitness program access
Job Description
Valet Living is a leading provider of essential property services, dedicated to enhancing the lifestyle of residents within multifamily communities across the United States. With a commitment to delivering exceptional service, Valet Living focuses on creating safe, clean, and enjoyable living environments through their innovative suite of services. The company prides itself on a strong culture of leadership, growth, and operational excellence, supporting both employee development and client satisfaction. Valet Living operates as a dynamic and evolving organization that emphasizes servant leadership and fosters a collaborative workplace environment. They offer comprehensive benefits, career advancement opportunities, and a supportive atmosphere where... Show More
Job Requirements
- 5-7 years of leadership experience with budget and reporting responsibility
- General Manager experience preferred
- Bachelor's degree preferred
- Proven team management and development skills
- Strong Excel and data analysis skills
- Organized project management abilities
- Exceptional verbal and written communication skills
- Passion for customer service
- Familiarity with HR practices including hiring, talent development, and performance management
- Ability to make sound decisions and motivate a team under pressure
- Tech-savvy with proficiency in Microsoft Office
- Valid driver’s license and ability to travel frequently
- Ability to lift and carry up to 50 pounds, navigate stairs, and work in diverse weather conditions
- Comfortable working around unpleasant odors when necessary
Job Qualifications
- 5-7 years of leadership experience with budget and reporting responsibility, General Manager experience preferred
- Bachelor's degree preferred
- Proven ability to manage and develop teams while driving results
- Strong proficiency in Excel and data analysis to support decision-making
- Excellent project management skills with the ability to handle multiple priorities effectively
- Exceptional verbal and written communication skills
- Strong customer service orientation with a passion for building lasting relationships
- Knowledge of hiring, talent development, and performance management
- Critical thinking and problem-solving skills to make sound decisions under pressure
- Proficiency in MS Word, Outlook, PowerPoint, Excel, and ability to adapt to new technology platforms
- Valid driver’s license and willingness to travel regularly within the market
Job Duties
- Lead and develop teams by coaching, mentoring, and supporting Area Leaders to drive engagement and accountability
- Drive operational excellence using data analysis and insights to improve processes, productivity, and service delivery
- Manage financial responsibilities including developing budgets, monitoring expenses, and reporting financial performance
- Own staffing strategy by forecasting team needs and collaborating with Recruiting to ensure adequate coverage
- Ensure systems compliance by leading training efforts and enforcing safety and service standards
- Collaborate with Sales and Account Executives to maintain client satisfaction and resolve issues
- Identify growth opportunities to expand services and enhance client relationships
- Conduct field operations including site visits to ensure service quality and safety standards, providing support to maintain seamless service
- Manage fleet and warehouse inventory including vehicle compliance and maintenance
- Develop talent by identifying future leaders and supporting professional growth
- Lead by example through servant leadership, participating in frontline tasks such as trash pickup
- Oversee and manage special projects from initiation to completion
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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