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Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,300.00 - $72,400.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k) with Company Match
Same Day Pay
vacation
Personal Days
Holiday pay
hotel discounts
Food and beverage discounts
Employee assistance program
Jury duty leave
Bereavement leave

Job Description

The Fairfield Inn and Suites Canton South is a distinguished hotel situated conveniently just outside the city limits of Canton, Ohio, directly off I-77. This hotel is part of the globally recognized Marriott brand, known for its commitment to quality, comfort, and exceptional guest experiences. The Fairfield Inn and Suites Canton South has earned a sterling reputation, as reflected by its recognition as the #1 Hotel on TripAdvisor and as a 2023 Marriott Gold Circle Award Winner. The property offers a tranquil work atmosphere away from the busy city, making it an ideal location for both guests and employees who... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hotel front desk or guest service management
  • strong interpersonal skills
  • excellent oral and written communication skills
  • excellent organizational and time management skills
  • knowledge of hotel management software
  • ability to handle cash and financial transactions
  • flexibility to cover various shifts

Job Qualifications

  • strong interpersonal skills
  • possession of a full understanding of professional business ethics and customer service excellence
  • excellent oral and written communication skills
  • excellent organization skills
  • manages time well
  • correctly prioritizes
  • is flexible

Job Duties

  • maintains day-to-day operations of the front desk
  • establishes and maintains appropriate service standards for all front office areas
  • maintains proper cash handling procedures and appropriate over and short documentation
  • adheres to all hotel policies about hiring, disciplinary actions, and required training documentation
  • works front office manager covering all short-staffed shifts, including audits

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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