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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The Kimpton Alton, located in San Francisco's iconic Fisherman's Wharf neighborhood, is a recently renovated boutique hotel known for its blend of hip and relaxing atmosphere. Featuring chic and spacious rooms with stunning views of San Francisco Bay and Downtown, the hotel offers a unique guest experience complemented by daily complimentary coffee and tea as well as a social hour that includes beer and wine. The Kimpton Alton is an ideal location for guests wanting to explore the city’s top attractions such as Alcatraz, Ghirardelli, Pier 39, Golden Gate Bridge, and the famous Cable Cars. Additionally, the hotel is pet-friendly... Show More
Job Requirements
- high school graduate or general education degree (GED)
- or 5 years' work equivalent
- bachelor's degree preferred
- computer skills required
- experience with hotel information systems
Job Qualifications
- high school graduate or general education degree (GED)
- bachelor's degree preferred
- experience with hotel information systems
- familiarity with Microsoft Office preferred
- computer skills required
Job Duties
- create and execute innovative strategies that will drive the hotel to exceed guest satisfaction and revenues
- work collaboratively with all members of the operations team and other hotel departments to ensure guest expectations are always exceeded and hotel operations are always effectively executed
- anticipate guests' and employees' needs and respond promptly
- always promote positive guest relations
- ensure that the guest experience is pleasant and positive from arrival through departure
- analyze GSA scores and comments and enhance positive strategies and develop and execute action plans to eliminate deficiencies
- ensure all operations staff and supervisors are properly trained to standards and able to carry out the operations of each department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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