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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
volunteer opportunities
educational assistance
Travel Discounts
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company renowned for its commitment to delivering exceptional guest experiences across its portfolio of hotels and resorts. Known for blending comfort, quality, and personalized service, Crestline is dedicated to fostering an environment where both guests and employees feel valued and supported. The company prides itself on maintaining high standards of hospitality while continuously innovating to meet and exceed modern guest expectations. As an established player in the hospitality industry, Crestline Hotels & Resorts is committed to creating memorable stays through exemplary customer service, clean and comfortable accommodations, and a welcoming atmosphere that... Show More
Job Requirements
- High school graduate or general education degree (GED)
- 5 years' work equivalent bachelor's degree preferred
- computer skills required
- familiarity with Microsoft Office preferred
- experience with hotel information systems is required
Job Qualifications
- High school graduate or general education degree (GED)
- 5 years' work equivalent bachelor's degree preferred
- computer skills required
- familiarity with Microsoft Office preferred
- experience with hotel information systems is required
Job Duties
- Create and execute innovative strategies that will drive the hotel to exceed guest satisfaction and revenues
- work collaboratively with all members of the operations team and other hotel departments to ensure guest expectations are always exceeded and hotel operations are always effectively executed
- anticipate guests' and employees' needs and respond promptly
- always promote positive guest relations
- ensure that the guest experience is pleasant and positive from arrival through departure
- analyze GSA scores and comments and enhance positive strategies and develop and execute action plans to eliminate deficiencies
- ensure all operations staff and supervisors are properly trained to standards and able to carry out the operations of each department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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